Casulo Hotel

This was the worst hotel experience of my travel life. Three rooms and not one had tv or internet. The ceiling tiles were falling down, no light in the entry way, 2 of the 3 rooms they tried to put me in did not have a working lock. Appeared to be kicked in. The furniture had visible soiling on them. Should H-E-B searched the reviews. This brand does not care about their clientele and refused to refund my booking. Definitely a zero stars for not even trying.

Just FYI, this hotel was severely damaged by a fire in February 2024. Its management hasn't formally announced a closure, but the property has been closed ever since, and its owners haven't even updated their website to reflect it. If it's showing as "no availability," however, they likely mean it literally, and if so it'll be impossible in the literal sense to make a reservation.

This hotel looks so promising from the road. We booked based on the great price. But the old adage you get what you pay for definitely holds true here. We were rooting for this hotel. We really wanted to enjoy it, especially after getting the sob story about how I-35 construction and then the pandemic almost destroyed their business. But that said, there is only so much you can overlook. When we got into our room, the window unit had cardboard on the side of it, and it wasn't even attached. There were lots of little things that needed repair but again we tried to overlook it because part of the sob story was that during the pandemic they had to do short-term rentals which means less than desirable clientele came in and created a lot of the damage. We noticed the other window of our hotel wouldn't even shut completely, and I am attaching a picture I've said window. Again, we just tried to go along and get along, and we put a towel in front of it because we were not at ground level. But the straw that broke the camel's back and led to this review was the fact that we walked past the workout facility and there were all kinds of personal effects on the ground including underwear and women's hygiene products. We reported this to the front desk as we were leaving for the day. When we came back to the hotel 8 hours later the items were still there only there were new and different ones. Considering the less than desirable people we saw hanging around, it seems safe to say that potentially a lady of the night was entertaining in there. And hotel staff obviously knew about it and / or cared so little that they didn't even clean it up when we told them about it. I'm also including pictures of the workout room. The only reason I gave the hotel two stars and not one was the cheap price. But when you factor in the fact that even my husband said he didn't feel completely safe there and Men usually discount a lot of the fears that us ladies will have, when you consider safety I should have given it a one.

My husband and I had the greatest time staying at the Casulo Hotel in Austin, TX they have great rooms,at a great price!! The best thing about the hotel is they are the only hotel in Austin with Jacuzzi Suites

I booked this place with Priceline when I booked my flights as sort of a "bundle". Big mistake, the place is a bit run down to start with. When we got to our room we noticed only one towel, had to go to the front desk and get more towels, soap (they only had one small bar) and toilet paper. Then the TV didn't work, it would come up but no sound, I'm pretty good with electronics, this thing was broken and I was too tired to complain so I let it be, I did tell them when we checked out. Then the Wi-Fi was extremely slow and spotty, meaning, it would connect and disconnect, it was practically useless. We came here for just 2 nights for the Moto GP race so my wife and I were tired from walking all day so we basically crashed the 2 nights we stayed here but if it wasn't for that I would had complained and/or moved somewhere else.

Zen inspired crack house is more like it. The entire place smells of stale cigarettes. There were holes in the ceiling, 3 different floor types in our room, ripped curtains, the pool was closed by the health department and a big picture window looking from the bedroom into the bathroom. Who needs privacy? Stay far away