Cordis, Auckland by Langham Hospitality Group arvostelua

位於市中心周邊很方便。酒店很大各種設施齊全，酒店露天游泳池和jacuzzi很受歡迎，餐廳水準也是非常不錯的。

這個酒店怎麼説呢,如果是個人自助遊，不建議入住，酒店很大，各個航空公司機組、旅行團都住在這，非常亂，非常嘈雜，服務也一般。但是性價比還可以，房間雙床房可以拼在一起，適合2娃家庭。酒店有定時班車（班車座位不多，建議早去）去皇後街，下車後就是碼頭，可以乘船去周邊玩，也可以去皇後街逛吃逛喝，去天空塔，都很方便，之後可以走路回酒店，沿着皇後街可以走回酒店，大概二十分鐘，但是一路都是上坡，特別是臨近酒店時，那個破真是相當陡。從酒店出來往左邊走，下大坡有小超市和吃飯的地方，出來往右手走衹有一個必勝客，吃飯選擇較少，衹有一個小超市，價格非常貴，所以要買日用品和吃的還是出門往左手邊走。另外一個要説的是，由於機組和旅行團大多選擇這個酒店，如果是散客入住，會安排在高樓層，如果是旅行團衹會安排在低樓層，兩個樓層的設施和床品是不一樣的。早餐還不錯，有時人多需要等位。個人感覺酒店對中國客人服務沒有那麼熱情周到。

I strongly advise against staying at this hotel. From the front desk staff to the manager and finance department, they are all scammers! They claim to charge a pre-authorization fee to your credit card, but in reality, it is processed as an actual transaction. After multiple verifications with two of my banks, it was confirmed as a direct charge, not a pre-authorization. The hotel staff are highly unprofessional—they link unauthorized charges to your credit card without secondary confirmation or any notification! The hotel admitted this was a manual operation by their staff. While the charge was eventually refunded, the fact remains terrifying: your card, which was only authorized for a pre-authorization, can be arbitrarily used by the hotel to deduct any fees without your consent! Despite patient communication with the hotel and providing extensive bank documentation to expedite the return of my deposit, they still refused to acknowledge their wrongdoing. If the hotel responds to this review claiming they "processed the cancellation," it will further expose their deceit. My bank confirmed that if they had genuinely canceled the pre-authorization, the bank would have received immediate notification (even if it takes days to reflect in personal accounts). However, my bank's backend data shows no cancellation attempt has been made by the hotel to date. Beyond financial issues, another reason to avoid this scam operation: When I felt cold at night and called the front desk to inquire about heating functions (which they claimed existed), an employee was sent but failed to operate the system. After struggling, he bluntly admitted, "I don't know how." When I asked for solutions, he consulted the front desk and later returned with a contradictory explanation: "The hotel AC has no heating function!" This is the "service" of a five-star hotel! I'm willing to provide any necessary proof to help others avoid this terrible establishment. As a hotel under the Langham Hospitality Group, I will continue escalating this matter. The reputation of New Zealand's Cordis Hotel is being destroyed by these fraudulent practices! 建议大家不要再入住这家酒店，从前台，到经理还有财务都是骗子！他们借口用你的信用卡刷一笔预授权费用，但实际上，确实一笔消费。我和我的两家银行多次核实，就是消费，不是预授。且酒店人员非常不专业，他们会把不属于你的费用连接到你的信用卡上直接扣费，而不需要你二次确认，且毫无通知！酒店也承认是他们人为操作，虽然这笔费用退款了，但是想想就觉得很可怕不是吗？你的卡，明明只授权了预授费用，酒店却可以肆意是用你的卡进行任何费用的扣除，且不需要你的二次确认！在多次和酒店耐心沟通，提供诸多银行证明，希望他们赶紧归还押金后，他们仍然不承认。如果这条评价的底下，酒店人员回复说，他们已经操作，那就更加证明他们是骗子！因为我已经和银行询问，如果酒店真的操作了取消预授，银行会立即收到相关通知，哪怕这需要几天的时间才能在个人账户看见。但是我的银行帮我查询了后台数据，迄今为止，酒店没有操作取消。此外，除了费用，为何还觉得这家酒店都是骗子的原因是，夜晚我觉得比较冷，但是我不太会操作空调，便电话询问前台是否有制热空调功能，对方回复说有，等了很久，派了一个员工来帮忙，但是这位员工操作了半天也不会，然后就对我说，我也不会。但是当晚房间的温度对我来说，确实太冷了，我问他那怎么办，他就跑去问前台，过了一会回来用另外一个答案告诉我，酒店空调没有制热功能！这就是一个五星级酒店的待遇！如果大家需要我提供任何证明，我都愿意效劳，希望帮助更多人避开这个差劲的商家！作为朗庭集团的名下酒店，我也会继续向上反馈！新西兰的cordis酒店名声被这些人给弄坏了！

Great spot

This was by far our best hotel experience! Everything was carefully planned and designed and had a warmth feeling throughout! Would definitely recommend it without hesitation!

特別好的酒店，高品質。不過早餐自助的三文魚不新鮮，我吃了又拉又吐。其他都挺好的。

酒店位置很好，非常方便，房間也很好。

房間很乾凈，裝飾看起來是温馨的不冷冰冰。定了含早餐的房，早餐很不錯。地理位置優越，在cbd，去天空塔，奧克蘭大學，queens street 步行可達。

這是本月第三次訂康得思酒店，出行需要加上酒店特價活動，再次選擇，一如既往的滿意👍，也再次體會到交通的便利 尤其是選擇bus一樣快捷方便

Loved the outdoor pool!

Awesome hotel! It made our whole weekend pool was amazing and warm the breakfast absolutely bill our mind we can’t wait to book again Thank you

Excellent location, room was modern and well appointed.

Loved our stay

酒店不錯，周圍有超市和必勝客，室外泳池也很棒，健身房24小時的，大晚上鍛鍊都可以去，早飯也不錯，去市區去機場交通很方便。