The hotel was great overall. The receptionists were very friendly and helpful, making check-in a breeze. However, the cleaners were quite noisy (Loudly Talking & Laughing) while cleaning, which was a bit disruptive. Otherwise, a pleasant stay!
Käännä
Vieraskäyttäjä
Deluxe Studio
Majoittunut 5. 2024
Liikematkustajat
8 arvostelu
10.0/10
Ylivertainen
Lähetetty 6.9.2024
衞生:衞生乾淨整潔
Käännä
Kare
Deluxe Studio
Majoittunut 4. 2024
Pariskunnat
1 arvostelu
6.5/10
Lähetetty 4.6.2024
I have stayed here previously and at Ramada residences across NZ and Australia, this is the worst by far. The shower was not up to Marsden standard. Black mould around the shower interior and when you opened the shower door reminents of the previous client's showering was visible, definitely not cleaned thoroughly or kept up to clean standard . The shower over flowed - you had to lift off the shower drain cap to view even more mould so that the water would run down the drain. Highlighted this to reception with photos emailed they said they would get this looked at...came back to the room bed was made...shower still the same black mould. Absolutely disappointing
Käännä
Bouachanh
Deluxe-huone
Majoittunut 1. 2024
Yksin matkustavat
50 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 21.2.2024
Good location for Due Drop Event Centre
Clean good size room
For 2 nights I didn’t need the room to be made
Not 24h service desk but you can call 24h support on the intercom
3:30AM taxi to the airport took about 20 minutes NZD50
I didn’t use the restaurant looks ok
Lone Start next is ok they have other dishes than steaks
Käännä
Vieraskäyttäjä
Yhden makuuhuoneen huoneisto
Majoittunut 11. 2023
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.12.2023
Excellent location. Near to shops n food joints. Very clean and very friendly staff. Front desk staff very helpful.
Käännä
Selui
Deluxe Studio
Majoittunut 2. 2023
Pariskunnat
16 arvostelu
10.0/10
Ylivertainen
Lähetetty 20.4.2023
Great stay again. So modern and love how clean it is. The breakfast buffet is an added bonus and is well worth the price. Definitely be back again.
Käännä
Vieraskäyttäjä
Deluxe-huone
Majoittunut 7. 2022
Matkusta ystävien kanssa
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 23.9.2022
The staff was good and the location was very convenient and they do have car park as well, worth the money.
Käännä
Melzza23
Deluxe Studio
Majoittunut 7. 2022
Yksin matkustavat
8 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 14.8.2022
Facilities, location & amenities are good in the studio rooms. Cleanliness was really good, the only thing would be that because there are no windows in the room there is a musty smell every time you enter it, having come from outside. The service would be an area for improvement more so around knowledge. When signing the room contract I was asking the receptionist questions about how to do early check out and what is turndown service but she said she didn’t know much about the contract and didn’t she didn’t advise us that to get a “2nd key” we needed to download an app to gain access to our rooms as we had to use the keycard we were given for powering the room. Also functions on our TV weren’t working so we called the receptionist and he said it should be there, but the HDMI option wasn’t showing. So he finished our phone call with I don’t know, we can’t help you with that, we don’t have a technician. I managed however to work it out using Google.