Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.0
Mukavuudet8.6
Palvelu8.3
Puhtaus9.0
Pupududu
2 queen size vuodetta classic
Majoittunut 5. 2025
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 7.6.2025
Best location with lots of shopping area and Pubs
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your experience! We're delighted you enjoyed every aspect of your stay - from the amenities and service to the vibrant surroundings. Our location really does offer the best of both worlds: great shopping by day and lively restaurant and bars by night, all just steps from our doors. We're so pleased it made your time with us even more memorable. We look forward to welcoming you back for another outstanding stay. Kind regards, Mya Stratford, Guest Relations.
ssmin
2 queen size vuodetta klassinen satamanäkymä
Majoittunut 4. 2025
Perhe
32 arvostelu
10/10
Ylivertainen
Lähetetty 20.5.2025
位置無可挑剔,服務也很OK
Käännä
Majoituspaikan vastaus: Thank you for sharing your thoughts with us!We’re so pleased you enjoyed our location—being right on the water certainly makes for a unique stay. It's great to know the service was to your satisfaction, and we’d love the chance to make your next visit even more memorable. We hope to welcome you back next time you're in Auckland!Warm regards,Mya Stratford, Guest Relations
AvenWong_
Classic King -huone
Majoittunut 12. 2024
Perhe
20 arvostelu
10/10
Ylivertainen
Lähetetty 23.4.2025
不錯哦洲際,價格還行!房間位置很好,早餐也很好,就在離海邊很近,吃飯逛街購物都巨方便!
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed your stay with us, particularly the comfort of your room, our breakfast offering, and our central location by the Waitemata Harbour—perfectly positioned for exploring the city's dining and shopping precincts. We look forward to welcoming you back to InterContinental Auckland in the future.Kind regards, Mya Stratford, Guest Relations
도구달구
1 King Size Vuode Klassinen Satamanäkymä
Majoittunut 1. 2025
Perhe
25 arvostelu
5.5/10
Lähetetty 11.2.2025
와 이게 5성이라니, 투숙 기간에도 지들 오류로 체크 아웃하고 짐 다 빼놓고 따지니 이유도 모르고, 청소 상태는 말할 가치도 없습니다. 최악 오브 더 최악
Käännä
Majoituspaikan vastaus: Thank you for sharing your experience with us. We sincerely apologise for the inconveniences you have faced during your stay. We understand how frustrating this must have been, and I believe our Duty Manager has been in contact to work towards a resolution.If there’s anything further we can do to assist, please don’t hesitate to reach out to our team directly—we are here to help. Should you have any housekeeping concerns, our Instant Service team is available at any time to arrange a re-service of your room. We truly appreciate your patience and the opportunity to make things right.Kind regards, Mya Stratford, Guest Relations
Kshuaisenboshi
1 King Size Vuode Klassinen Satamanäkymä
Majoittunut 12. 2024
Perhe
29 arvostelu
9.0/10
Mahtava
Lähetetty 9.2.2025
整體還是滿意的 除了酒店接送客人的車位太少了
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback. We’re delighted to hear that, overall, you were satisfied with your stay at InterContinental Auckland.We do acknowledge that our valet parking area is limited, but our concierge team is always on hand and ready to assist with any parking needs to ensure a smooth arrival experience for our guests.We hope to welcome you back again soon, and thank you once more for your valuable feedback.Kind regards, Mya Stratford, Guest Relations.
Vieraskäyttäjä
King vuode Classic näköala kaupunkiin
Majoittunut 12. 2024
Pariskunnat
6 arvostelu
10/10
Ylivertainen
Lähetetty 8.2.2025
房間非常舒服,精緻好,服務到位
Käännä
Majoituspaikan vastaus: Thank you for your wonderful feedback! We are thrilled to hear that you found your room to be comfortable and exquisite, and that our service met your expectations. Providing our guests with a relaxing and enjoyable experience is our top priority, and it’s great to know we achieved that during your stay.We look forward to welcoming you back for another exceptional experience in the future.Kind regards, Mya Stratford, Guest Relations.
Vieraskäyttäjä
2 Queen Classic Harbour View Club Access
Majoittunut 12. 2024
Perhe
18 arvostelu
10/10
Ylivertainen
Lähetetty 2.2.2025
海景房很美 早餐主廚超帥的歐巴 做的食物好好吃
Käännä
Majoituspaikan vastaus: Thank you for your review! We're delighted you enjoyed the views from your room - there's nothing quite like waking up to Auckland's Waitematā Harbour. We'll be sure to pass along your kind words to Chef Brian Ko; he'll be thrilled to hear that his delicious breakfast made such a great impression. We look forward to welcoming you back for another memorable stay! Kind regards, Mya Stratford, Guest Relations.
Majoituspaikan vastaus: Thank you for sharing your experience with us. We would like to reiterate that we are truly sorry about the challenges your family faced during your stay, particularly the discomfort your daughter experienced. Guest safety and comfort are always at the heart of what we do, and we deeply regret that this situation caused distress.Our team, including the Duty Manager on shift, worked to assist in every way possible, including offering to call for medical assistance to ensure your daughter’s well-being. The questions asked, such as whether you had visited the beach, were aimed at understanding the potential causes of her reaction so we could provide the best possible support.We understand the frustration caused by the limited pharmacy availability during the holiday period, which unfortunately was beyond our control. As we are not a licensed dispensary, we were unable to provide medication directly, but we are always here to assist in finding medical solutions wherever possible.Regarding the booking process, we recognize the inconvenience caused by needing to manage changes through third-party platforms such as Ctrip. Unfortunately, our ability to make immediate adjustments is limited in these cases.We value your feedback and are reviewing this incident to identify ways we can enhance the experience for all our guests. If you would like to discuss this matter further, please feel free to reach out to us directly.Best wishes,Mya StratfordGuest Relations.
Vieraskäyttäjä
King size vuode classic esteetön
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
5.5/10
Lähetetty 30.12.2024
This was very funny ,the clear room leave 2 botter clear water in my toilet for 2 days,when ask send 2 botter water I was wait one day ,and some body say I need go out yo get water for outside ,this was not good services,and morning time for breakfast and staff don’t know the time was 6:30 star ,I was go on 6:00 morning ,because I have the logo tour ,this make me feel is not very good experience,for very good hotel and bad service!
Käännä
Majoituspaikan vastaus: Thank you for sharing your experience with us. We’re sorry to hear that certain aspects of your stay didn’t meet your expectations, and we appreciate your feedback.Please note that to support both convenience and sustainability, we have filtered water stations on every floor, ensuring all our guests have easy access to drinking water at any time. Additionally, breakfast service begins at 6:30 AM on weekdays and 7:00 AM on weekends, and for early departures like yours, our team would be delighted to arrange something for you if notified the night before.If you’d like to discuss anything further, please don’t hesitate to reach out to us directly. We’d love the chance to welcome you back in the future and ensure your next stay is seamless and enjoyable.Kind regards, The InterContinental Auckland Team.
Vieraskäyttäjä
1 King Size Vuode Klassinen Satamanäkymä
Majoittunut 9. 2024
Yksin matkustavat
3 arvostelu
10/10
Ylivertainen
Lähetetty 25.12.2024
海景房視野特別好,酒店地理位置也十分適合周邊一日遊,服務也很到位,推薦。
Käännä
Majoituspaikan vastaus: Thank you for your thoughtful review! We're delighted to hear you enjoyed the breathtaking views from your room—our Harbour View Rooms truly offer the best vantage point to take in the stunning beauty of the Waitematā Harbour.It's also wonderful to hear that our prime location added ease to your one-day tours, allowing you to explore Auckland effortlessly. We truly appreciate your recommendation, and we hope to welcome you back for another memorable stay filled with incredible views and seamless experiences. Best regards, The InterContinental Auckland Team.