Alohamalia
7. heinäkuuta 2025
We experienced a mixed bag at Gleneagles. The good/great: Golf was excellent. We played the PGA and the Kings Course. Conditions were outstanding. Slight downside if pace of play matters. There is an obligatory time out at the Halfway House. We were told by the friendly staff member it would be 10 minutes, but that time stretched to 15 then 20 minutes as the players in front of us were rather slow. Wasn’t really a factor on the PGA as the weather was beautiful, but it was cold and rainy on the Kings Course. Didn’t really appreciate waiting in the rain. Cocktails were stellar in every bar on the property. Some of the venues offer quite exotic and pricy concoctions. Every drink we tried was amazing. Breakfast was incredible. There is a significant buffet and a menu. Unlimited specialty coffees. One morning I overheard a guest order a five egg omelette with a long list of ingredients. The chef smiled and replied with, “of course! “. The turn down service offered every evening was a treat. Staff changes out towels, offers extra bottled water, and arranges the room for comfortable sleep. The not so good: We arrived on a beautiful Sunday afternoon only to find the grounds and hotel utterly overrun. Mind you, this is an 850 acre property. There were so many people it was challenging to reach the front desk to check in. I was not expecting this. Hotel personnel were certainly friendly and welcoming, but our room was not ready (the hotel was at capacity). We were granted access to all amenities, but it was impossible to use the pool or find a spot in an open restaurant for a bit to eat. Every venue was overflowing with families. This level of overflow was consistent throughout our five day stay. The only venues that felt luxurious were the bars and the golf courses. Our room was in the Manor House (main hotel). We had a nice view over the grounds, but the shower had very little water pressure and we experienced some maintenance issues. The problems were quickly addressed by management but at more than 1000.00 US dollars per night, I wasn’t expecting issues. Excess charges. Yes, they are “discretionary “ at least the 5% room rate charge. All food and beverage incur a 12.5% surcharge. We often heard other patrons grumble - “very un-Scottish” or “too American “. Personal, I suppose. Would we return? I don’t think so.
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