Aldercarr Hall

I was surprised that there wasn’t any Wi-Fi or air conditioning. When I opened the window to try to get some air flow in the room I was struck by how noisy the fountain in the courtyard was. I then tried the electric fan but this even louder than the fountain. I was there for three days (two nights) and didn’t see a single member of staff. It’s up to the guest to pretty much look after themselves. The area around the hotel is lovely however.

Great hotel ! Very easy to check in and leave. Nice to have a simple complimentary breakfast. It was much appreciated. Thank you for having the rooms ready early for the family to get ready for the wedding. That was very nice of you 👍 we have family in the area and we hope to stay with you again.

I emailed the hotel two days before my trip having received multiple emails from both the hotel and ******* which did not confirm I had booked a double room. I received an email from the owner saying he would ENSURE I had a double room. On arrival we had been allocated a twin room. As there is no reception I had to leave a voicemail message and send an email before the owner's sister politely told us they were fully booked and that there was nothing she could do. This was particularly upsetting as it was my birthday weekend. It took ******* three days to contact the owner and obtain a refund but this kind of mistake is inexcusable. The venue's "hands off" approach disguised as "convienence" is extremely unsatisfactory and I would have thought that the owner would have telephoned or emailed to apologise. The room was clean but the shower was either freezing cold or scalding hot. I would not recommend.