Irina P
30. syyskuuta 2024
Most unpleasant/traumatic experience i've had travelling for business in 12+ years. 1/ Got a lot of cash stolen from the locked suitcase with a combination lock. Head of Security's investigation did not show any evidence of theft, while they confirmed the only visitor to the room during that time was a housekeepr. 2/ Witnessed a very disturbing scene outside of the hotel, with authority cars dealing with one guest's anti-social behaviour outside the hotel, who looked like they'd abused some prohibited substance 3/ Got double-charged for breakfast which was already included in the room rate 4/ Fire alarm went off on one of the floors with guests being concerned about being evacuated 5/ Shower gel bottle did not work and was not replaced until i had to ask. Iron did not work, so had to ask for it to be replaced too. And this is all in 4 days. No apologies or compensation were given.
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