Luxury Apartments in Plaka by Upstreet

Overall positive experience. Location is excellent, Room quality is good, cleanliness maintained. Issue: There was no tissue.

This property will not provide you with any informations until the day of your check-in ! on the day of our check-in which was for 5 nights We were told by email that we needed to pay additional taxes that was not even mentioned or specified on Expedia’s website ! they would not allow access to the apartment unless the fees were paid in advanced regardless of what was written on the Expedia’s website Also ******* was puzzled about additional taxes when we contacted them about this issue Furthermore this property does not provide any kind of services that is customarily provided by the many hosts. once you checked-in regardless of number of days you stay with them, you will not receive any services. Be prepared for No cleaning No soap or shampoo No toilet papers Not enough towels Not enough blankets Also Poor communication You are on your own once you check-in Hope the owners read this review By the way we had booked this place for 5 nights

Everything is fine with the area. Plaka is excellent area to be there. But there was an issue with door lock of the property. We were stuck for multiple times. I called the property management number what was provided and after multiple attempts one person answer she listened to me and than she says will call you in next 10 mins which she never did and when I contacted the property management it went to voice mail with no answer. Communication is very poor. They do not deserve even 1 Star. Imagine the tourist had to go through where they cannot enter the house. Finally we were able to get in but than after that we never locked the door. We complained property management they never helped. All they did is code change but the issue is with the door lock not the code.