Elite Residence & Aqua Park

Very good place to relax and enjoy peach ,pool and sun ...... children can enjoy and play safely ...... satisfactoty services ...... staff is very helpful ...... Suite appliances are more than enough.

This review is just a reminder for all travellers and hoteliers to consider others reviews and to not ignore it. I had read many negative reviews before about this place , but I ignored as i have focused on other positive points, giving the benefits of doubt, but I was mistaken and no one to blame except myself! Won’t go into much details, only will highlight the most important points. Positives: - staff are good in terms of behaviour and attitude, they are polite and decent and doing what they can to make you happy ( Thanks for Ahmed and Montaser in the reception) - a nearby small grocery shop, with normal prices, also doing delivery to your room - pools are good for all ages , and staff there are also good and polite Staff, is the only element here is good , However, they can’t help as they are tide hands. Rooms are old ( I booked a suite not even a room and was very highly pricing) however it was horrible ( some images can explain how it was) In the beginning I asked the recipient to change it for me , he said no availability today, will try tomorrow. But after I checked som other points , I decided to make my stay only 2 nights instead of 4 . Other points as follows: Kids playground is just nothing, broken and in the worst condition you can ever see Food and drinks on the beach, regardless the pricing, but poor in taste. Beach isn’t clean and shiny as shown on booking images. No iron to be provided to you, you have to send to laundry and of course to pay. No water in the restaurant ( neither break fast nor dinner) they are giving you a voucher for one bottle of water and one soda for dinner per person, and in the morning they are delivering one small bottle per person ( but actually they are delivering it at 12 when you already had your breakfast) Food variety is extremely poor No Wi-Fi or internet by the hotel

The hotel has great ambience and access to the beach and both outdoor and indoor pools. Food is okay and the staff are great and helpful. However, this place is run down and in need of spring cleaning and maintenance especially the gym, spa and the indoor pool area and changing rooms that are all dirty and slimy!! And where is the management anyway?

Great stay at the hotel, good food and friendly staff. Thanks for making our time pleasurable

Me and my family have enjoyed our visit to tulip they have the best food and at night the dance crew invite us at every activity so we don't feel bored also all the kids can dance or play with them i really promise that you will not feel bored because they have a lot of activity to play there like playing waterpolo, dancing, playing football, doing yoga and paddle

فندق رائع جدا و ممتاز ونظيف و العالمين في مطعم ممتازين و يقومون بخدمة ممتازة و ايضا العاملين في نظافه الغرف ممتازين و خدمة ممتازة و بشكر الاستاذ عمرو المسئول عن الغرف على اهتمامه وفضل متابع معانا ليوم المغادره وتوفير الراحة لنا جميعا من أفضل الفنادق في فى العين السخنه التي نالت اعجابنا انا واولادي وهذه المرة الثانية التى احجز فيها وانبسطت من التغيير الكبير اللى حصل وسوف أعود تانى و الاكل ممتاز و متنوع و فاكهة ممتازة و حلويات رائعة شكرا للشيف محمد