職員十分細心,當日下大雨到達酒店後拿了毛巾風筒給我
酒店位置要稍微留意一下,不太好找,如剩計程車應該會很快到達
私人風呂不錯,合一至兩人
房間整潔,用品高級,令人滿意
Mini bar多數飲品免費,酒精除外
職員不太會英語仍努力細心講解,態度十分良好
一泊兩食不錯,如果胃口大的人可能不太夠飽
Käännä
6/10
KIU ON
Majoittunut 4. 2025
Muu
10/10
Ylivertainen
Lähetetty 24.5.2025
Excellent service and food
Staff are friendly and nice. Food qualiry is good and in-room dining experience is fantastic. Will definitely visit again for sure!
Käännä
こういちろう
Majoittunut 12. 2024
Muu
8.0/10
Erittäin hyvä
Lähetetty 27.1.2025
ありがとうございます
Käännä
しずか
Majoittunut 12. 2024
Perhe
10/10
Ylivertainen
Lähetetty 22.1.2025
スタッフが丁寧、親切でお部屋も広く清潔で、お食事もお部屋食でとても美味しかった。
Käännä
Verified traveler
Majoittunut 11. 2024
Muu
10/10
Ylivertainen
Lähetetty 4.12.2024
非常滿意
服務和環境一流 雖然景色略欠,但私湯和美食也是頂尖水平!無限飲料也是非常重要!
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
6.0/10
Lähetetty 8.1.2025
I was going to give 4 stars(very good) for our one night stay, however due to the Bell desk attitude, I decided to give it an average. I have stayed at many Ryokans in Japan, when you check out and leave, hotel host, bell desk people will all see us off. This hotel is an exceptional, they did not seem to care if we are leaving. I suspect it is because we did not book a taxi with them, instead of called on our own. Nobody came out to help with the luggage and see us off. This is not a typical Japanese service. The man who works outside to direct traffic and answer question seemed to have attitude toward tourist from abroad. This is not acceptable. on the other hand, room service agent was a lovely lady, she served breakfast and dinner in our room, she was very friendly and professional. I cannot say enough good things about her and her service. Food quality was good and expected too. One bad apple ruined our whole experience with this hotel. the bell boy.
Käännä
Robert
Majoittunut 9. 2024
Pariskunta
10/10
Ylivertainen
Lähetetty 3.10.2024
This place was the nicest I have ever been to in Japan. The staff were all very friendly and extremely helpful.
Käännä
billy
Majoittunut 5. 2024
Pariskunta
10/10
Ylivertainen
Lähetetty 1.6.2024
Excellent service, courteous and professional
Käännä
????
Majoittunut 5. 2024
Perhe
10/10
Ylivertainen
Lähetetty 8.6.2024
スタッフの方がとても親切、丁寧で、とてもありがたかった。
Käännä
Jodi
Majoittunut 6. 2024
Pariskunta
10/10
Ylivertainen
Lähetetty 22.7.2024
Fantastic experience...only wish we would have had more time. We used this as a hub prior to climbing Mt. Fuji - not too far from the Atami Station and easy to access.
Staff is helpful, kind and very welcoming. Beautiful Ryokan - would definitely come back to visit again.