Citymax Hotel Aswan

Citymax Hotel Aswan arvostelua

Citymax Hotel Aswan

3VWX+X88, Kornish Al Nile, Sheyakhah Thalethah, Aswan, Aswan Governorate, 81718, EgyptNäytä hotellin tiedot
Citymax Hotel Aswan
Citymax Hotel AswanCitymax Hotel AswanCitymax Hotel Aswan
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

3.9/5
Hyvä
49 arvostelu
Vahvistetut arvostelut
Sijainti4.0
Mukavuudet3.6
Palvelu4.1
Puhtaus4.0
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(49)
Positiiviset arviot(40)
Arvostelut valokuvien/videon kera(14)
Ystävällinen omistaja(14)
Todella hyvä sijainti(13)
Mukavuudet olivat keskinkertaisia(11)
Erinomainen näkymä(8)
Kätevä sijainti(8)
Mahtava yöpyminen!(7)
Kielteisiä arvosteluja(9)
Mr.Rut
Kahden hengen huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
17 arvostelu
4.5/5
Mahtava
Lähetetty 3.2.2025
ห้องพักกว้าง สะอาด ใกล้ตลาด เดินทางง่าย
Käännä
Vieraskäyttäjä
Juniorsviitti, makuuhuone, jokinäköala
Majoittunut 11. 2024
Perhe
2 arvostelu
2.0/5
Lähetetty 16.1.2025
예약한 방을 업그레이드한다는 말에 감사를 표했으나 실은 크기가 큰 방일뿐 해가 안들어오는 어둡고 냄새나는 방이었습니다 아마도 체크인할 때 호텔측이 추천한 투어를 거절한 것과 무관하지 않은 것 같아요
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. I'm sorry to hear that the room did not meet your expectations. We always aim to provide the best possible experience for our guests, and I will make sure to pass your comments on to the management team. If you have any further concerns or if there's anything we can do to improve your stay, please don't hesitate to let us know."
Vieraskäyttäjä
Superior-kahden hengen tai kahden hengen huone, 1 makuuhuone, tupakointi
Majoittunut 9. 2024
Matkusta ystävien kanssa
5 arvostelu
4.1/5
Erittäin hyvä
Lähetetty 19.12.2024
就在尼羅河邊上，可以看日出日落
Käännä
Majoituspaikan vastaus: We're glad you enjoyed the stunning Nile River views. The sunrises and sunsets here are truly magical, and we strive to provide this unique experience for all our guests.
y2k-51
Kahden hengen huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
19 arvostelu
4.5/5
Mahtava
Lähetetty 19.11.2024
還可以，在埃及這樣的酒店已經不錯了。
Käännä
Majoituspaikan vastaus: Thank you for your kind words! We're glad you had a good experience with us. Your feedback is truly appreciated, and we hope to welcome you back for an even better stay in the future!
LeonardoLeonLeo
Kahden hengen huone
Majoittunut 10. 2024
Matkusta ystävien kanssa
4 arvostelu
4.7/5
Mahtava
Lähetetty 17.11.2024
位置優良，房間不錯，接待人員友善，早餐也可以，清潔良好，更加有天台可以看風景。是阿斯旺性價比高的酒店
Käännä
Majoituspaikan vastaus: Thank you so much for your detailed review! We're thrilled to hear you enjoyed our excellent location, comfortable rooms, friendly staff, and scenic rooftop. It's great to know you found our hotel to be cost-effective. Your feedback on breakfast is noted, and we’ll work on enhancing it. We hope to have the pleasure of welcoming you back in Aswan!
Halibote
Kolmen hengen huone
Majoittunut 10. 2024
Perhe
12 arvostelu
2.5/5
Lähetetty 10.11.2024
房間設施陳舊，地毯很臟，整個酒店就像中國上世紀80年代的老舊酒店一樣，很有年代感。隔音一般，窗户很小，房間光線很暗。酒店餐廳的味道也一般，不推薦。但是餐廳服務還好，熱情周到。
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback with us. We appreciate your honest comments about the room facilities and ambiance, as well as your suggestions for improvement. We’re committed to enhancing our guest experience, and your insights help us identify areas where we can focus our efforts.We’re glad to hear that you enjoyed the warm and thoughtful service in our restaurant. Providing attentive and welcoming service is very important to us, and we’ll be sure to share your compliments with our team.Thank you again for staying with us, and we hope we may have the opportunity to welcome you back in the future with improvements in place.Hotel Management
Zhangyemeng
Kahden hengen huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.11.2024
酒店就在尼羅河邊，是尼羅河流經阿斯旺最美的一段，日落時看尼羅河上三角風帆船美景十分方便。酒店內部環境温馨舒適。
Käännä
Majoituspaikan vastaus: Thank you for your kind words! We’re delighted to hear you enjoyed our location by the Nile River and the beautiful views of the sailboats at sunset – it truly is a magical sight. It’s also wonderful to know you felt comfortable and welcomed in our hotel environment. We look forward to welcoming you back to Aswan for more memorable moments by the Nile!
Vieraskäyttäjä
Yhden hengen superior-huone
Majoittunut 10. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.11.2024
比預期的要好些
Käännä
Majoituspaikan vastaus: Thank you so much! We're thrilled to hear we exceeded your expectations. We look forward to welcoming you back for another great stay
Vieraskäyttäjä
Standard-huone
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
3.7/5
Lähetetty 28.10.2024
フロントマンはとても親切で感じの良い人でした 部屋も広くよかった
Käännä
Majoituspaikan vastaus: Thank you for your lovely feedback! We're so glad our front desk team made you feel welcome and that you enjoyed the spacious room. It was a pleasure having you with us, and we look forward to hosting you again soon
Anonyymi käyttäjä
Kahden hengen huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
12 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.10.2024
房間還不錯，就是洗澡的水一會兒冷，一會兒熱的，發揮不穩定。
Käännä
Majoituspaikan vastaus: Thank you for your feedback. We apologize for the inconvenience you experienced with the shower water temperature. Your comfort is important to us, and we’ll have our maintenance team look into this issue to ensure a stable and enjoyable experience for our guests. We appreciate your input and hope to welcome you back for a more comfortable stay in the future.
Xuezhonglvye
Kahden hengen huone
Majoittunut 7. 2024
Pariskunnat
25 arvostelu
2.7/5
Lähetetty 19.10.2024
這家酒店很失望，從服務員就開始推銷一日遊，更生氣的就是在這個酒店還丟了物品，總之，阿斯旺可以用賊城來稱呼了
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. We’re truly sorry to hear that your experience at our hotel didn’t meet your expectations. Promoting tours is intended only as an optional service to enhance our guests' stay, and we regret if it came across differently. We’re also concerned to hear about your lost item and would be happy to assist in any way we can to help recover it. Please know that we will check and address this issue thoroughly with our team to ensure a better experience for our guests. Your input is invaluable as we work to improve.
ZhangpengPatrick
Juniorsviitti, makuuhuone, jokinäköala
Majoittunut 9. 2024
Yksin matkustavat
87 arvostelu
4.7/5
Mahtava
Lähetetty 15.10.2024
位置不錯，在阿斯旺火車站附近，樓下過對面就是尼羅河，去老瀑布酒店步行約25分鐘，就是感覺地毯比較臟，隔音也不是很好。
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback. We're glad you appreciated our location near the Aswan Railway Station and the scenic views across the Nile. We sincerely apologize for the issues you experienced with the carpet cleanliness and sound insulation. Your comments are valuable to us, and we will address these matters with our housekeeping and maintenance teams to ensure future improvements.We hope to welcome you back soon and provide an even better experience. Please don't hesitate to reach out if there’s anything we can do to assist further.Hotel Management.
Vieraskäyttäjä
Kahden hengen huone
Majoittunut 9. 2024
Pariskunnat
2 arvostelu
0.5/5
Lähetetty 13.10.2024
這輩子住過最差的酒店，衞生條件讓人害怕，一開門就見到廁所3隻大蟑螂。陽台門乾澀，很難開關，而且無法完全關閉，灰塵非常大，外面也很吵。洗澡的水跟下雨似的，而且是微微細雨，毫不誇張，水壓非常小，還是頭頂固定花灑，別想洗乾淨下半身，這種酒店竟然也要一晚上700元，真的太誇張了，在離開埃及之前必須來給個差評！
Käännä
Majoituspaikan vastaus: We are truly sorry to hear about your unpleasant experience during your stay with us. Please accept our sincerest apologies for the issues you encountered, including the sanitation problems, balcony door malfunction, dust, noise, and the unsatisfactory water pressure in the shower. This is certainly not the level of comfort and service we strive to provide. Your feedback is extremely important to us, and we take it seriously. We have already initiated an immediate investigation and will address these concerns with our housekeeping and maintenance teams to ensure such issues do not recur. We understand your frustration, and we regret not meeting your expectations. If there is any further way we can assist or improve your experience, please don't hesitate to contact us. We hope you might give us another chance in the future to provide you with the quality experience you deserve. Hotel Managenet.
Vieraskäyttäjä
Kahden hengen huone
Majoittunut 9. 2024
Pariskunnat
22 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.10.2024
服務：熱情，酒店前台蠻好的 環境：可以，可以看見尼羅河 衞生：未發現衞生死角 設施：還可以 總體來説房子蠻大的，就此價格來説信價比還是蠻高的
Käännä
Majoituspaikan vastaus: Thank you so much for your thoughtful feedback. We are thrilled to hear that you enjoyed your stay, especially the friendly service from our front desk team and the lovely Nile River view. Your positive remarks motivate us to continue providing excellent service and ensuring a pleasant environment for our guests. Should your travels bring you back to Aswan, we would love the opportunity to host you again and make your stay even more enjoyable.Hotel Management.
Vieraskäyttäjä
Kahden hengen huone
Majoittunut 9. 2024
Pariskunnat
12 arvostelu
3.2/5
Lähetetty 7.10.2024
設施老舊，硬件條件不如國內如家漢庭等快捷酒店，但是阿斯旺沒辦法就這樣，一千以內的酒店基本都這破條件，想好一點就得2000RMB+，還在服務還算熱情，隊友腸胃炎打車去醫院，前台看出異樣上來詢問主動説幫我們叫上門醫生，還跑腿幫我們去買葯。
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the facilities not meeting your expectations. At our hotel in Aswan, we strive to provide the best possible service and hospitality despite the limitations of our facilities, especially in comparison to larger chain hotels like Home Inn and Hanting.We are pleased to hear that our service team was able to assist your teammate during a medical emergency with warmth and efficiency. Your recognition of their efforts means a lot to us. Please rest assured that we take your comments seriously and will continue to work on improving our facilities and services to better accommodate our valued guests like yourself.Should your travels bring you back to Aswan, we hope to have the opportunity to welcome you again and demonstrate our commitment to providing a comfortable and caring experience. Hotel Management.