Majoituspaikan vastaus: Dear GuestThank you for taking the time to share your feedback from your visit to Park Inn by Radisson, Astana. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel, Astana, I look forward to welcoming you back.Sincerely,Rustem SharipbayevSenior Service ManagerRadisson Hotel, Astana
Majoituspaikan vastaus: Dear Guest Thank you for taking the time to share your feedback from your visit to Park Inn By Radisson Astana. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana, I look forward to welcoming you back.Sincerely,Rustem SharipbayevSenior Service ManagerPark Inn By Radisson Astana
86igord
Majoittunut 12. 2024
Pariskunnat
3.0/5
Lähetetty 6.1.2025
Холодно в номере, что не критично, но некомфортно. Первый раз спали на кровати на колесиках, которая катается по номеру:) При заселении не предложили повысить категорию, хотя отель пустой. Вообще, пришлось напоминать что в меня приоритетное обслуживание и завтраки на двоих предоставляются. В номере отсутствует хоть какой-то шкаф, вещи положить просто некуда. Учитывая зимнее время года на входе вместе к куртками их не повесить. Холодильник на замке отдельно спасибо:) улыбнуло На завтрак есть что выбрать, но невкусно, уж простите
Käännä
Majoituspaikan vastaus: Уважаемый Гость, Благодарим за Ваш отзыв. Если Вам потребуется дополнительная информация или помощь, обязательно обращайтесь к нам. С наилучшими пожеланиями, Park Inn By Radisson Astana
Andrej
Majoittunut 7. 2023
Liikematkustajat
2.0/5
Lähetetty 23.8.2023
Do not go to this hotel
A big group of young Ju Jitsu practitioners were in hotel. They were loud, the doors were benging all the time. Also price is vay too high for this very generinc experience
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your recent stay with us at Park Inn By Radisson Astana.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Warm Regards,Hotel ManagementPark Inn By Radisson Astana
WD-Leipzig
Majoittunut 9. 2024
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 22.10.2024
Sehr freundliches, hilfbereites Personal. Sehr gutes Frühstück. Hotel ist völlig OK, nur lässt sich die Heizung nicht wirklich ausschalten (Mitte Oktober 2024), d.h. es ist zu warm u. selbst der Techniker meint, dass nur über das offene Fenster gekühlt werden kann. Völlig normales Hotelzimmer: Betten sind etwas durchgelegen, zu wenig Licht (auch nachdem Techniker ein kaputtes Leuchtmittel ausgewechselt hat) und Duschschlauch ist leicht kaputt.
Käännä
Majoituspaikan vastaus: Dear guest Thank you for taking the time to share your feedback from your visit to Park Inn By Radisson Astana. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana, I look forward to welcoming you back. Sincerely, Tungat Omirzak Park Inn By Radisson Astana
adiletmatichshev
Majoittunut 8. 2024
Liikematkustajat
3.0/5
Lähetetty 22.9.2024
Гостиница хорошая, все замечательно и понравилось. Питание отлично, Фитнес зал прекрасно, расположение прекрасно.
Käännä
Majoituspaikan vastaus: Позвольте поблагодарить Вас за выбор отеля Park Inn By Radisson Astana и за то, что нашли время и поделились своим впечатлением. Мы очень рады, что Вы остались довольны проживанием. Мы каждый день работаем над повышением качества обслуживания, и нам очень приятно, что наши усилия не остаются незамеченными. Надеемся в скором времени вновь приветствовать Вас в отеля Park Inn By Radisson Astana. С Уважением и наилучшими пожеланиями,
Gizem
Majoittunut 4. 2024
Liikematkustajat
1.0/5
Lähetetty 31.5.2024
The service at the hotel is very bad. There is no attendant at the lobby bar. You have to get up every time and go to the reception and inform them. The hotel has a general heating system. and was closed on May 15. I spent the first night in my coat under the duvet. After 3 meetings, they brought me a heater on the second day. mini bar is empty. There could be a much better service for this money.
Käännä
Majoituspaikan vastaus: Dear Gizem Thank you for taking the time to share your feedback from your visit to Park Inn By Radisson AstanaPlease accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana, I look forward to welcoming you back.Sincerely, Rustem SharipbayevSenior Service ManagerPark Inn By Radisson Astana
RYUJI
Majoittunut 4. 2024
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 13.5.2024
1人宿泊でしたが部屋も広く快適でした。
Käännä
Majoituspaikan vastaus: Dear Guest!Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . Sincerely, Rustem SharipbayevSenior Service ManagerPark Inn By Radisson Astana
723mikalaih
Majoittunut 4. 2024
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 26.5.2024
Отличное соотношение цена/качетсва для бизнес-путешествий. Хороший район города. Отличный завтрак. Вежливый персонал. Подогрев пола в ванной - отличная идея!
Käännä
Majoituspaikan vastaus: Уважаемый Гость! Благодарим Вас за отзыв о пребывании в отеле Park Inn By Radisson Astana . Мы рады слышать, что Вам у нас понравилось, и надеемся на скорую встречу с Вами. Если Вам потребуется дополнительная информация или помощь, обязательно обращайтесь к нам. С наилучшими пожеланиями, Рустем Шарипбаев Старший Сервис Менеджер Park Inn By Radisson Astana
tpaul250285
Majoittunut 3. 2024
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 21.4.2024
Hotel is well situated, amenities were adequate for work related matters. Breakfast, coffee shop and lobby is suffice for all one’s needs
Käännä
Majoituspaikan vastaus: Dear Guest ! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 7172 670 777
yhanch950460
Majoittunut 1. 2024
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 25.2.2024
Отличный отель, все чисто, уютно, хороший вкусный завтрак, расположение отличное, обязательно остановлюсь в нем в следующий раз. Чисто, уютно, прекрасный персонал. Спасибо за прекрасный отель. Так держать!
Käännä
Majoituspaikan vastaus: Уважаемый Гость ! Благодарим Вас за отзыв о пребывании в отеле Park Inn By Radisson Astana . Мы рады слышать, что Вам у нас понравилось, и надеемся на скорую встречу с Вами. Если Вам потребуется дополнительная информация или помощь, обязательно обращайтесь к нам. С наилучшими пожеланиями, Рустем Шарипбаев Senior Service Manager Park Inn By Radisson Astana
uplysh947826
Majoittunut 1. 2024
Liikematkustajat
2.0/5
Lähetetty 18.2.2024
Очень душный номер, отсутствие приточной вентиляции. Окна плохо отрегулированы, из-за чего в номере было шумно. Завтрак не вкусный, разнообразие маленькое. Кофе вообще пить не возможно, ни в ресторане , ни в лобби баре. Второй раз я сюда не заселюсь
Käännä
Majoituspaikan vastaus: Dear Guest!, Thank you for your feedback regarding your stay at Park Inn By Radisson Astana. We are sad to know, that you were not fully satisfied with our service, and we apologize for any inconveniences.Please, accept our deepest apologies for any inconveniences that you experienced during your last stay. We always appreciate when our guests share their impressions as it helps us to improve our services and bring it to even higher level. If we can be of any further assistance please do not hesitate to get in touch. Best regards, RustemSharipbayev Senior Service Manager Park Inn By Radisson Astana
Vieraskäyttäjä
Majoittunut 6. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 17.7.2023
Comoda posizione. Hotel dotato di ampi spazi comuni. Servizio reception cordiale e professionale. Stanze ampie, pulite ed essenziali. Palestra essenziale. Servizio colazione valido. Rapporto qualità/prezzo in linea con l'offerta.
Käännä
Majoituspaikan vastaus: Dear Guest ! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana
Vieraskäyttäjä
Majoittunut 4. 2023
Perhe
5.0/5
Ylivertainen
Lähetetty 10.5.2023
Very comfortable short stay and friendly staff. We couldnt take breakfast due to early flight so the hotel provided us with a very generous breakfast box to take away. Bed and pillows are very comfortable, room temperature as well.
Käännä
Majoituspaikan vastaus: Dear Guest ! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 7172 670 777