Personal con amabilidad y profesionalidad destacable. Muy buen desayuno con amplitud de horario. La situación del hotel es muy buena, con excelentes vistas y a solo un paseo de las principales atracciones de esta fascinante ciudad. Si vuelvo a Astaná, volveré la Hotel Jumbaktas.
The only reason I chose this hotel was the proximity to my point of visit. Almost all features and amenities matched good 3-star hotel level. Architecture and design (as in all Astana) is embarrassing though (be careful at slippery bathroom wall tiles put on the main entrance floor, this is a signature "style" in Kazakhstan). Breakfast was generous and featured Kazakh national desserts and unique 5-grain porridge. But main disappointment was almost non-existent Wi-Fi, so I had to spend a lot of time at neighboring McDonald's to communicate for business. A major hassle for international guests who rely on internet phones and emails. Are you kidding me, Zhumbaktas Hotel?
Käännä
Alexander
Majoittunut 11. 2023
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 12.12.2023
astana winter
It is ok but poor room service.
Käännä
Pekka
Majoittunut 2. 2022
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 18.3.2022
Usually Jumbaktas when in Astana
Te hotle has good location, and very spacious rooms. Everything is ok, and the staff is friendly. Breakfast also ok, but keeping food warm seems to be eternal challenge, and little more selection in juices would be a plus.
Käännä
Katherine
Majoittunut 5. 2023
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 27.6.2023
Good, not great.
Stayed a week, choose this property for its proximity to my work site. Room was large, clean and comfortable. Staff were mildly helpful, very little English spoken but genuinely attempted to see to needs when they could. Room was VERY quiet given that it overlooked a busy street with many honking motorists. AC only worked some of the time.
Käännä
Pekka
Majoittunut 8. 2022
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 11.9.2022
My usual hotel in astana
Nice hotel with good location and friendly staff. As regular client I would expect to have room with different view as opposite wall ;)
Käännä
Alyona
Majoittunut 7. 2024
Perhe
1.0/5
Lähetetty 11.8.2024
We were extremely unhappy with our stay here.
1. It was cold in the room and we couldn’t use the heater, because it doesn’t work during summer time. Reception doesn’t have clue about it, and they were just telling us turn on AC for heat and wait 10 mins.
2. On the reception in the evening there was a random drunk person from the street. There are no any security there.
3. In the hotel restaurant they did not remember the whole order… We were waiting until we asked, and they were like.. “Did you order fish??”.. Of course, after waiting for an hour for the fish, we just decided to cancel it.
That was the worst experience in the luxury hotel we had. Honestly, I do not understand why this hotel considered as luxury… I do not recommend anyone to stay here.
Käännä
Jacek
Majoittunut 12. 2023
Muu
3.0/5
Lähetetty 13.1.2024
The promised city view turned out to be a view on a wall. Wifi was spotty and restricted, The swimming pool was available for 10000 tenge. Breakfast buffet was basic and not really delicious or nutritious consisting of porridge, sausages, mushrooms, chicken wings, and a limited choice of vegetables.
Käännä
Majoituspaikan vastaus: Good day!Thank you for choosing our Hotel!When booking, you should have been warned that the price of standard rooms does not include access to the SPA.The buffet breakfast includes a variety of hot dishes and snacks.We apologize for the any inconvenience during your staying
Oleg
Majoittunut 7. 2023
Liikematkustajat
3.0/5
Lähetetty 15.8.2023
The AC in the room was not working all of 4 days I stayed in this hotel.
The sauna, swimming pool and fitness center are very good