Georgioupolis Resort & Aqua Park

Ein unvergesslicher Aufenthalt! Das Hotel auf Kreta hat uns nicht nur mit seiner wunderschönen Lage und dem tollen Service begeistert, sondern uns auch unvergessliche Momente geschenkt. Wir haben neue Freunde gefunden und uns von Anfang an willkommen gefühlt. Alles war einfach Top – wir kommen definitiv wieder!

Excellent and relaxing Massage. I booked one Massage for me. And the Spa offers also some Kids Massage which was also very good reviewed from my daughter. Thank you!

We booked the presidential suite for 6 days, we checked in at midnight, our room was inhibitable due to suffocating smell of sewage and rot, the reception on duty employees acknowledged the problem but he was with no authority to change the room or find a solution. I barely slept for few hours before spending the rest of the early morning at the reception. At 9:30AM the hotel finally moved us to another suite with bad sewage smell but not as suffocating as the first room. We kept complaining about the smell the entire 6 days with no solution. Every single employee who visited the room (including cleaning ladies from different shifts, swimming pool maintenance guys and reception employee) acknowledged the foul sewage smell, the only person who did not smell anything was the hotel manager and general maintenance manager (probably not to acknowledge the problem and hence find a solution or compensation). We had to leave the room as many hours as possible all day and just sleep in the sewage smell in a 5 star hotel in presidential suite!!!! This has affected our entire stay despite the hotel many facilities (access to beach, aqua park and many swimming pools). However, the hotel can no way be rated as 5-star hotel as it misses any sense of luxury (as simple as tissue box is not available inside the room, also the bathroom door knob was broken and the shower drainage was blocked - the hotel has fixed all these issues later); if you consider this hotel as all inclusive five star hotels compared to the ones in Italy, Turkey or Egypt, then you will be disappointed. On positive term, the available facilities and restaurant outlets are all decent and good, the hotel is clean and the service in restaurants and bars is okay. The hotel location is not the best, the whole Georgupolis area is not served with Taxis or easily accessed public transportation, renting a car is a must if you decide to come to this area. Taxis are way too expensive.