The Mendip Inn

Pub/Hotel itself was fine and the food at dinner was excellent and very efficiently served. However, the hotel is on a very busy main road between Shepton Mallet and Bath - and the traffic noise continued throughout the night with cars going past at high speed - and almost impossible to sleep. So great place and staff, but a terrible location.

My stay started well. My room was clean, there was a small double bed which is great in a single room and was comfortable, the bathroom was lovely, the only let down was that the only storage was a single, shallower w drawer and n the dressing table and a hook by the door with a single hanger. The room cannot accommodate a wardrobe, but a small 3 drawer bedside chest could go beside the dressing table, I was there for 3 nights “living out of the hold-all”. I had dinner in the restaurant on Friday & Saturday night and the food and service were great. I was told on Saturday night that food service ended at 6pm on Sundays but the bar is open. On Sunday I had dinner, I got back just after 7:30pm, hoping for a G&T and a relax, only to find the place in darkness and closed. This was probably due to the football final on Sunday BUT they could have said something the night before when I asked! On Monday about 7:45am, I went downstage re and a smoke alarm was going off. I looked for staff but there was nobody. I rang the number but there was no answer as the inn was closed. I left a message & called 999, I also let other guests know. There was no emergency number & no staff around, appalling. I emailed about this & I’ve not had a response. Won’t be staying again and I do not recommend

Staff were welcoming, friendly and helpful. Food was excellent; lovely spacious room - bed was comfortable and the refreshments were really a nice touch! Lovely shower, very nice to have toiletries - next time we stay I won’t take any with us

We stayed in the Bird Cage room, it was a lovely room finished to a high standard. Generally clean, The top of the leather bed needs a good dust as do the lights and mirror. It was quite thick so this hasn’t been done for a while. Bathroom amenities included, these aren’t the ones labelled on the bottles so be careful if you have allergies! Food was provided for breakfast which was nice, bottles of water, orange, fruit & porridge. Bed was comfy, slept quite well, floors are creaky with people walking past but generally was quiet. Tv has free view, WiFi didn’t work in the room but I did have 5G! Only one toilet roll in the room. I’d stay again and I think it was fair for the price but with a few tweaks I think it could be excellent. The restaurant was brilliant, food reasonably priced and excellent quality, staff were helpful and friendly.

I came here with my family for my retirement meal, there was 28 of us in total. We pre-ordered and the food and drinks came out efficiently. The service was great. Thankyou to Pauline and her staff who made the experience very enjoyable and stress free considering there were 12 children in our party.

Really lovely Inn on the A37. Comfortable and clean rooms with a bit of road noise - but not enough to keep me awake in the lovely, comfy bed. Some tea and coffee making facilities too and enough for a light breakfast in the room was a bonus. Friendly staff and great value for money. Would not hesitate to stay again if in the area.