Super 8 by Wyndham Ashland

This property will forever change the feel I always had for Super 8. Check in process was great excellent gentleman by the name of Cody very professional. Great suggestions to local restaurants. Our room was extremely clean! Looked recently updated. Check process was excellent Kiara It was a very polite young lady with a smile on her face very helpful. Breakfast was amazing newly remodeled with many new choices, biscuit and gravy, eggs, hashbrowns, sausage cereal, so many more choices. Although we didn’t have time to go into the pool area, it looked very clean and well-maintained. We will definitely be back to this property!

If you are looking for a room that has great access to the highway, but don't care about your comfort, safety or how you are treated, this place is for you! You know the saying "Don't judge a book by its cover", well ignore that. I reserved five rooms for our trip. All five were hot and smelled of musty air. Forget about comfort while trying to use the toilet as they installed them under the counter. Yes, they cut the counters to fit the toilets. Broken toilet paper holder held together with sheet metal and screws. Then came the worst. Power goes out at night in one of the rooms due to a faulty outlet. Front desk says they are sold out (parking lot said otherwise) and could not give another room. Front desk lady calls the manager, and I speak to him on the phone and he is yelling at me, the customer and says and I quote "Did the power work when you checked in? It's not my problem and there is no refund for the night". I asked if he was the manager and he said yes, and the maintenance guy would not be in until 9am and he refused to come in to even look at the problem or reset any breakers. I put the phone down and told the front desk the better fix this tonight. I go check on my group and when I came back down, somehow they had a room empty right down the hall. Come the morning when the manger was is, he denied ever speaking to me and said I had talked to the maintenance guy. He was bold yelling at a customer over the phone, but when face to face, he made up a false story. Pure example of poor customer service and even worse example of someone who calls themselves a manager of a business.

Ethan and Cody were awesome (very knowledgeable and helpful) when we checked in and our room was super clean! The pool area is so clean! I'm very impressed with everything and then we had a ginormous breakfast including biscuits and gravy, eggs, waffles, fruit, hash browns, and sausages! We will certainly be back!!

What you would expect for a motel 8. Establishment was clean and cozy enough, breakfast selection was decent enough and well maintained. Only real complaint was having 5 people we booked for in our room and only being given 3 towels when we arrived, having booked for a 4 night stay... then being hounded about it by staff when we asked for more towels to get through the week.

We had been taking a quick trip on the Superior Circle Tour and this was our sixth stop. This was my favorite stop of the whole trip. Easy check in, great first floor room, comfortable bed, clean bathroom. All at a lower price than we'd been paying.

We were very early to check in but they had a room available! Super friendly.