Tru by Hilton Asheville Blue Ridge Parkway

Great clean property.

Great hotel, excellent service, extremely clean

Really love the common area with pool table and comfy chairs. Super friendly staff. I loved the firepit and the outside pool. It was a pleasure to stay here.

DO NOT RECOMMEND. I booked this hotel via the Hilton app and purchased a single night (non refundable rate.) My husband and I checked in (around 4-pm) and went to grab a bite for dinner. When we got back to the hotel, the power was out. They estimated that power “could” be restored sometime between 9p-10p. My husband and I were not in the position to wait on power to be restored so booked another hotel and told the clerk we could not stay without power. JANET THE GENERAL MANAGER REFUSED TO REFUND OUR MONEY because the outage was beyond their control. I disputed the charge with my credit card company (and rightfully WON) but the GM wasted my time and energy. The outage was also beyond MY control and I should not have to pay for a room without power. I have stayed here before with no issues but NEVER AGAIN. The greed from management here is unreal. As a Hilton Diamond member I expected much more.

The property is very well maintained and very clean in every area. Staffs are friendly, helpful, and professional. Fitness center is clean and nice. Hot breakfast is delicious and lots of variety. There’s pool table. The market has everything from Tylenol to wine.

Where to start......don't get the front of the building, the work/dump trucks will keep you up all night. Don't look/ask for a microwave, you can use the one downstairs. The lady at the front desk, when I asked for change, just grunted, didn't/couldn't speak. NO ROOM IN the rooms. Shower door did not fit, had to mop up water. Taken over by work crews, loud trucks with music blaring in parking lot. That's my take on Tru.