Holiday Inn Express Asheville - Woodfin

房間大，新開的酒店，早餐也不錯，離開老城有點距離，因為是新開酒店，我們入住時剛開一週，前台小哥業務不熟練，攜程預付的住宿費又重複收了一次，還好當下發現要了回來，結果退房後又收了138刀，幸運的是發現後經攜程客服幫我催討，返回了回來

Really nice and personable staff!

Not really happy with this new Holiday Innn.Pool and hot tub were not open. Lots of slamming doors during the night.

New and Super Breakfast. Our trip to the Biltmore was flawless.

It was very clean and I had a relaxing stay

We checked in at 9pm. The neighboring room had two people that were talking at a normal volume and we could hear each word distinctly. Yes, we should have asked to switch rooms right then but figured they would be asleep soon enough. The TV in their room was on at 10 pm when we went to sleep. It stayed in until 4:55 am. Heard every single word from the car commercials and whatever they were watching. I could not fault the people. The television was not loud and they should be able to talk and watch TV, such as they did, without the room next store hearing it all including coughing and snoring once they finally slept (early morning). I talked to a very sympathetic team at the front desk who shared they hear this complaint “all the time”. The building was supposedly rushed in completion and corners were cut so that the owners of this franchise could start making their money. In fact, the pool isn’t even completed. The front desk could not offer me a refund because I booked through *******. I will take this up with them but something for all of us to be aware of. Are you listening *******? Bleh……..