The hotel is good but there are 2 car parks. One is at the hotel building one is 2 blocks away. Staff is with language barrier. He asked us to park at the carpark 2 blocks away and we asked if we could park at hotel, he didn’t answer and kept saying we should park farther carpark. We asked reception at hotel and she said there is height restriction at hotel carpark but our car didn’t seem to be over the limit.
Käännä
李正郎
Standard kahden hengen huone - savuton
Majoittunut 9. 2024
Matkusta ystävien kanssa
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.10.2024
設施 服務 餐食 都很好 就是住宿客泡湯要付費很不適當
Käännä
Majoituspaikan vastaus: Thank you very much for using Art Hotel Asahikawa. We also appreciate you taking the time to send us your feedback despite your busy schedule.We are pleased to hear that you had a comfortable stay.Spa "Alpa" located on the first basement floor of our hotel is a bathing facility with the theme of alternating hot and cold baths, and we offer preferential rates to our guests. We also have plans that include a spa ticket, so we hope you will consider this the next time you stay with us.We will continue to do our best to ensure that you have a wonderful and memorable time.We look forward to seeing you again.Art Hotel Asahikawa Front Desk
Yingzi803
Standard Twin Huone - Tupakoiville
Majoittunut 9. 2024
Perhe
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.10.2024
特別滿意,下次再來旭川還會住這家。
Käännä
Majoituspaikan vastaus: Thank you very much for using Art Hotel. We would also like to thank you once again for taking the time to share your feedback with us. We are very relieved to hear that you were able to spend your time comfortably during your stay. All of our staff will continue to work even harder to ensure the satisfaction of all our guests. We look forward to seeing you again.
Majoituspaikan vastaus: Thank you very much for using Art Hotel. We also appreciate you taking the time to share your feedback with us despite your busy schedule.We are pleased to hear that you had a comfortable stay.We apologize for not meeting your expectations regarding the temperature settings of the air conditioning. The temperature is set uniformly throughout the hotel, and only the air volume can be adjusted in each room. If you would like to borrow electric fans, fan heaters, blankets, etc., please contact the front desk.I'm sorry that the bathroom was not cleaned properly. I will let the cleaning staff know so that it won't happen again.We will continue to do our utmost to ensure that you have a wonderful and memorable time.We look forward to seeing you again soon.Art Hotel Asahikawa Front Desk
Majoituspaikan vastaus: Thank you very much for using Art Hotel. We also appreciate you taking the time to provide us with your feedback despite your busy schedule.We are pleased to hear that you had a comfortable stay.Our hotel is located a 15-minute walk from Asahikawa Station, and is within walking distance of Tokiwa Park, where various events such as fireworks displays and winter festivals are held, and Sanroku-gai, the largest downtown area in northern Hokkaido. We hope you will use our hotel as a base for sightseeing.All of our staff will continue to work hard to ensure that our guests are satisfied in the future.We look forward to welcoming you back.Art Hotel Asahikawa Front Desk
Vieraskäyttäjä
Standard kahden hengen huone - savuton
Majoittunut 7. 2024
Perhe
12 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 10.9.2024
酒店形象比較好,設施較老舊
Käännä
Majoituspaikan vastaus: Thank you very much for using Art Hotel. We would also like to thank you once again for taking the time to share your feedback with us. We are very relieved to hear that you were able to spend your time comfortably during your stay. All of our staff will continue to work even harder to ensure the satisfaction of all our guests. We look forward to seeing you again.
Majoituspaikan vastaus: Thank you very much for using Art Hotel Asahikawa. We also appreciate you taking the time to leave us your feedback despite your busy schedule.We are pleased to hear that you were satisfied with the breakfast.Breakfast at the Sky Terrace "MINORI" on the 15th floor offers a menu unique to Hokkaido, using ingredients from Hokkaido. The Asahikawa ramen served in the live kitchen has also been well received, so please consider it the next time you visit us.We will continue to do our best to ensure that you have a wonderful and memorable time.We look forward to seeing you again.
Dami
Superior-kahden hengen huone - savuton
Majoittunut 5. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.8.2024
미우라아야코 문학기념관을 가기 위해 들렸습니다. 조식부페가 훌륭하고 위치가 좋습니다.
Käännä
Majoituspaikan vastaus: Thank you very much for using Art Hotel. We would also like to thank you once again for taking the time to share your feedback with us. We are very relieved to hear that you were able to spend your time comfortably during your stay. All of our staff will continue to work even harder to ensure the satisfaction of all our guests. We look forward to seeing you again.
Majoituspaikan vastaus: Thank you very much for using Art Hotel. We would also like to thank you once again for taking the time to share your feedback with us. We are very relieved to hear that you were able to spend your time comfortably during your stay. The "Comfort Rooms" are only available on the lower floors, so we have them on the lower floors.All of our staff will continue to work even harder to ensure the satisfaction of all our guests. We look forward to seeing you again.
We have a lot of luggages n nobody help us, we booked 2 rooms n car park was away from the hotel
Käännä
Majoituspaikan vastaus: Thank you very much for staying at Art Hotel Asahikawa.Although you chose our hotel, we apologize for the inconvenience caused by the customer service.We will take your opinions seriously and strive to provide better service.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We look forward to seeing you again.