Green Park Hotel

Breakfast was great (for Italy), good selection of juices, nice coffee and omelette and a buffet with a few other things. Amazing Capriciolly nord beach is 15 mins walk from the hotel. Located close to Calve di Volpe and Romandino. But! How come this hotel is 4 star I have no idea. It’s 2-3 star maximum, also didn’t get reviews such as rooms spacious - they were average. This hotel needs refurbishment.

Muy mala experiencia. Durante nuestra estadía no hubo agua caliente, la luz se cortaba seguido y nadie del hotel se hizo responsable. Nos trataron como si estuviéramos exagerando, cuando en realidad solo reclamábamos condiciones básicas. Además, no solo no nos están ayudando a resolver nada, sino que están obstaculizando cualquier intento de solución. Sentimos que hubo una falta total de respeto, empatía y compromiso. No lo recomendamos y claramente no volveríamos.

I booked a triple room online after carefully checking the photos — I liked how the room looked and that’s why I chose to pay for it. But when I arrived for check-in, I was shocked to be given a completely different room, much smaller and with no ceiling lights — the only source of light was a tiny nightstand lamp! The night receptionist was by far the most unprofessional I have ever encountered. He had no idea about the hotel, couldn’t give any clear answer to anything, and we had to struggle through communication using Google Translate. He spoke only Italian, not even basic English — how can you work at a hotel and not speak a word of English? That wasn’t even the worst part. I asked for an iron — a basic thing in any hotel — and I had to beg for it for three days. Every time, they said it was in another room or that they couldn’t find it. On the third day, I went down to reception frustrated, only to be told, “Sorry, the iron was stolen.” Seriously? Breakfast was absolutely terrible — a few cold cuts, bread, butter, and an omelet that tasted like it came from a hospital tray. And don’t even get me started on cleanliness: we stayed 5 days, and they changed the sheets only once, on the fourth day. There was dust and dirt everywhere. How can they claim this is a 4-star hotel? I also spoke to the hotel manager in person, and she was incredibly unprofessional — sitting with legs crossed, completely indifferent, speaking rudely and even raising her voice. Not a trace of professionalism or respect. Honestly, this hotel is a reflection of terrible management, and that’s likely why everything else is falling apart. DO NOT RECOMMEND. This place is a tourist trap and will ruin your trip. It’s an absolutely pathetic hotel that should be avoided at all costs.