Suburban Studios Denver Central-Arvada

I booked two days here and there is nothing on the third party website I reserved/ pre-paid the rooms on about how they have a “no locals” rule including a specific list of zip codes that they do not allow based on the proximity of guest’s address on their driver’s license. (This is also not mentioned on their main website.) I was still charged for the two nights even though I was not permitted to check in and was told by their front desk clerk that I wouldn’t be charged. However, I was still charged the full price and had to go through an extensive amount of 1-800- customer service calls to get my money back. Huge waste of time but at least I got an email from them asking how I enjoyed my stay!

The hotel front desk manager was not the most polite or guest friendly, however, TIFFANY did a fantastic job! She was warm welcoming and very professional from the evening that I checked in all the way until my abrupt check out, she answered all of our questions in a timely fashion indefinitely made me feel like a priority. Great experience with her!

Was a great place to relax and chill. The room was cleaned and taken care of. I seen the maintenance the housekeeping and all major staff personnel. Thanks Tiffany for the great stay. I'll sure be coming back. The people around are friendly to.

I had an amazing stay at Suburban Studios! The property was clean, quiet, and very comfortable. The staff and housekeeping were all super sweet and helpful throughout my visit. A special shoutout to Tiffany—she was incredibly friendly and made the check-in process quick and enjoyable. Her warm welcome truly set the tone for my entire stay. I will definitely be back. Highly recommend this place to anyone looking for a great stay and excellent service!

My recent experience at Suburban Studios was made exceptional thanks to Tiffany, who showed the highest level of professionalism, warmth, and attention to detail. She took care of all my needs with patience and kindness, and she genuinely made me feel like a valued guest. If there’s anyone who deserves recognition and advancement, it’s her. Unfortunately, my stay was also marked by repeated instances of the General Manager displaying behavior that was anything but professional. Not only was she dismissive, short-tempered, and unnecessarily aggressive toward Tiffany, but I also witnessed her being curt, condescending, and blatantly disrespectful to several other guests. It left a bad impression and created an uncomfortable environment that didn’t reflect the welcoming spirit Tiffany so effortlessly provided. Frankly, the contrast between Tiffany’s conduct and the GM’s attitude was night and day. If leadership at Suburban Studios reflected Tiffany’s approach, this location would be a five-star experience across the board. I sincerely hope management takes notice — because Tiffany is the kind of person who should be in charge.

My experience is good Tiffany, Mathew, Lilith, James, and the maintenence team are good staff members. Beddings and other amenities were met in a professional manner. I had a new member lately who was very rude and opinionated towards me. Never got her name. I asked about door safety with other guess sitting there and blocking the entrance and exiting of the door on the Southside. That member told me there were other doors I could use to enter and exit. Being in awe, this entrance is a timely access to exit for my outing every morning on the bus route. The elevator is down at this point. This is really a safety factor. I or anyone can fall accidentally and get hurt. When can this be cleared for safety entrances and exiting out of the south doors?