Masailand Safari Lodge

Beautiful accommodations, good service, safe and private Would stay at Masailand again The coffee lodge has a nice rustic vibe that adds to the safari experience Food is very good and well prepared Very positive experience!!!!!!!!!!!!!

We had a wonderful experience at the Masai Lodge. The Staff is very helpful and attentive and the food is all fresh and locally sourced. Would definitely return again and stay!! Also recommend staying at the sister property Masai Coffee Lodge.

We were there in July 2024 and we had room ZS1. When we arrived the hotel seemed extraordinary. The lobby is large and exudes luxury. Check-in was smooth and it was only afterwards that we were disappointed. As for the room, at first glance the room is very beautiful. But when you look more closely you realize that unfortunately it seems that the maintenance has not been done for a long time. We saw holes in the walls, broken faucets, the cleanliness leaves something to be desired, etc. The bed was very uncomfortable (too soft). The television is a joke with three snowy stations that are impossible to listen to. In short, it is only beautiful in appearance. There is a swimming pool at the hotel but the water was stagnant and very dirty so it was impossible to swim in it. There were empty fountains in disrepair. It seems like this hotel used to be a really great place but is now pretty much abandoned. In fact there were four of us in our group and we didn't meet anyone else during our stay. The restaurant has a limited menu but at least it was good. Finally the worst part is the wifi. We were given a code when we checked in to use the wifi but we had to go back to the lobby about ten times in less than 24 hours because the code we had stopped working and we couldn't get a new code by calling the lobby. And even when it did work it was slow and spotty. In summary, it was most certainly a nice place in the past but now it is a place to avoid at all costs.

Good customer service (though need to speak some Swahili). Ask for Sarah when booking for large meetings. Food is okay. Conference room was good. Rooms are comfortable. The location is colder in the evenings in August so need to have some sweaters.

It is very good place to stay. Good services, respectful staff, good food with the very cool place. In term of rooms are very comfortable, safe having a good setting. Generally, I served with super services for five days of staying. Thanks in advance.

Las habitaciones amplias. Personal muy atento y agradable. La comida variada y muy rica. Lugar un poco apartado del centro, pero puedes coger un taxi, fácilmente. Dispone de piscina y gimnasio. Sin duda, recomiendo totalmente el hotel para quedarte unos días en Arusha.