Lochside Guest House

I stayed here friday 14th June and Sunday 23rd when I arrived on the Friday I was told I hadn't booked breakfast so I paid for it when I went down for the breakfast in the morning the table hadn't been cleared from the last guest the one sausage I had was cold the tiny bit of bacon I had was like rubber and there were black hair in the milk which I sent back, the shower didn't work properly so I had a cold one, when I arrived on Sunday I didn't book breakfast and explained why the receptionist said they had not had any complaints before, when I went to the room it smelt damp and I had no tea bags I had to go and find someone so I could make myself a cup of tea all in all it wasn't a good experience

There was no hot water in our room for our whole stay.  We talked to a staff member and she laughed saying others had complained about it as well and she would contact someone to check it but he was busy in other hotels.  There was no manager that we could talk to about this and nobody contacted us to address the issue. There was also a fire alarm that went off from 2.30am to 4am with no staff present to fix it. This hotel is obviously unattended at night which is a safety problem. The location was amazing.  Very good breakfast and good sized rooms. I have rated it as 2 as our friends were staying in another room and only had the issue with the alarm.

Une très jolie chambre, propre, bien décorée, petite mais confortable, dans ce petit hôtel en bord de Loch. Il y a malheureusement eu un cafouillage sur le petit-déjeuner écossais (on a dû attendre 50 min avant d'être servies, sans nouvelles de la cuisine, alors même qu'il fallait préciser la veille le petit-déjeuner souhaité et l'heure d'arrivée… parce qu'ils ont donné notre plat à une autre table et ne nous ont même pas prévenues!), malgré cela la literie était très bien, la chambre cosy. Le seul bémol était vraiment au petit-déjeuner, on aurait voulu plus de transparence plutôt que de nous laisser attendre 50 min sans aucune info. A mon sens les erreurs arrivent, ce n'est pas grave, l'important est de présenter ses excuses aux clients et de leur expliquer.

Très confortable et avec une très belle vue. Parking très pratique. L’accueil pourrait être amélioré par contre, déjà la barrière de la langue est un peu plus difficile qu’ailleurs. Sinon propreté et confort parfaits. Il faut vraiment penser à réserver d’avance une table soit dans leur pub, soit dans un restaurant local.

We parked round the back of the G/H and were blown away, views so amazing. When we checked into the G/H our views from our room were the same. Room spacious, clean. Amazing!! Love place to stay. Staff welcome too. The G/H owned the pub adjoin so we had our evening meal there too, lovely. Nice walks in the village too. But the Loch WOW!!

I had a wonderful time here, came for a wedding, stayed here alone, I felt safe and secure, clean and tidy, great pub with good food right next door, what made my stay was the lovely manager Diane, she went above and beyond to make my stay special, she was truly amazing, she makes me want to return, I'm trying to get all my friends to come next year with me. I'd definitely recommend this gem, I can't say anything about breakfast, because I didn't try it, but it smelt and looked amazing, the area is awesome, so tranquil and beautiful and the locals are so friendly. I'll be back Diane my sweet new friend, I didn't get to say goodbye, but I hope to say hello again soon. Yvette aka Jacqueline