Hôtel de l'Univers

J’ai passe un agréable moment dans votre hotel merci specialement à Caroline à là reseption enfin ( polivalante ) qui fait aussi le service du bar à la terrasse je reviendrai très très bientôt merci .JM Dubos nuit du 18/19 juillet 2025 .

Ce petit séjour chez vous fut enrichissant à tous les niveaux ! Je vous remercie pleinement pour votre accueil plus que chaleureux ! Quel merveilleux week-end ! J’ai particulièrement apprécié nos échanges fructueux et les délicieux repas que vous nous avez préparé ! Nous vous remercions pour votre accueil convivial ! La nourriture est délicieuse, les prix sont raisonnables et le service est très sympathique et attentif. Le décor est élégant et bien entretenu. Je recommande vraiment ce restaurant à tous ceux qui cherchent une expérience culinaire inoubliable. Un très bon séjour dans un charmant hôtel, avec un personnel très chaleureux et à l’écoute. Merci beaucoup .

A comfortable, if slightly dated, corporate hotel slap bang in the centre of Arras, convenient for facilities and sightseeing in the area. My team of eight needed a base for one night in early May from which to explore the WW1 1917 battlefields east of the city. Parking our 9-seater minibus in their courtyard overnight was no bother to them, for a small fee, although a bit tight. Rooms were not expensive, but not inexpensive either, given my own attic room was a bit cramped and had little in the way of privacy curtains. But mold on the sealant in the shower tray is an absolute no-no for a four star hotel costing €145 per night. Staffing seamed a bit tight too; on a couple of occasions I had to go in search of someone to serve drinks at the start of the evening and the bar was closed when we returned from dinner later on. Breakfast wasn't expensive although, again, I had to chase the only staff member staff to keep the cooked element of it stocked up. We may have caught them on a bad day. But four star hotels shouldn't have bad days. Convenience to the centre of Arras is its best usp, but my three stars for them was only just so.

Served its purpose. Clean and comfortable at a reasonable price.

Good location

Enjoyable stay in ARRAS, the hotel is ideally situated in the centre of town with helpful staff.