Vieraskäyttäjä
31. tammikuuta 2023
From the feedbacks posted on this property, I booked two rooms for 2 nights during Dasara in this property. The outside looks pleasing as soon as you arrive at the property. My experience was in total the worst till date of all my travels. First we realized, all are interconnected rooms which was not specified at the time of booking. Though this is a personal preference, information needs to be made available. Secondly, the bathroom in the room which was gives to us had leakage and water on the flloor. Though promises were made to repair, it was never done till we vacated Thirdly, Breakfast on the morning was.....not sure whats the word to be used to describe....the site claims its a 3 star property and spread was , white colored watermelon as fruit, POha which was dry, bread butter and Jam. When questioned about the qulaity I was asked to eatit or vacate the property or to contact Treebo wich i did witout much success. Now icing on the cake, When i went to take pictures of the spread, things were taken back and hi inside. When I tried to barge in I was stopped. THings turned more interesting, with the Owner of the propoerty ( THis propoerty is not owned by Treebo andit is attached) called me mid day and siad I have manhandled the staff and I have to vacate immediately...not sure why he called me as my booking was with Treebo. I asked him to verify CC tv footage and things seem to have sorted out by itself by the time we cam back Most of this had been escalated to Treebo central team and still awaiting some response...I withheld from writing the review all these days hoping some actions would be taken and the guests visiting in future wont suffer.....seem to have fallen on deaf ears...not sure if this post remains here or even if gets posted...to ensure it reaches out to all, I am posting i other sites as well IN Summany Poor Maintenance Unruly Staff Behaviour No one to attend for Room Service SO much for Goan hospitality....worst stay ever in my life.....
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