Apartamentos Playazul

the location of the hotel is good and but I can’t find the quilt.

Brilliant accommodation

Good location next to strip. Good for what it’s there for. Wouldn’t advise for families.

Good Points: -Location is perfect, close to all bars, restaurants, bus stops and beach. -Staff were really lovely and helpful!! -Can chill for the day if checked out, they will provide towels and a place to shower and change if you want to stay by the pool or beach until your flight. -Smart Tv and good internet Bad Points: -Cleanliness, some parts were super clean, but the floors were filthy, I couldn't walk around barefoot, there were spillages, stains, cup marks on the tables, greasy watermarks and stains in the shower. - Cockroaches, I was the 3rd floor up and had regular visitors, just incase you are squeamish. -Beds...the beds are made with only a light single sheet over the mattress, although the sheets were spotless, if you wriggle they move and come of and you'd find yourself lying on the very heavily stained dirty mattress. No mattress protector. It was hot and was happy to sleep on top of duvet. But it's not sanitary. -They e-mailed me to say I'd damaged the TV once checked out and looking for costs of damage. There was a small line running across it, damage done before my stay, didn't think to report it as it didn't effect my ability to watch it. But if you do find any issues maybe go down to them straight away or take pics so you aren't in the same situation. But just shows that the cleaners are hit and miss and wasn't picked up beforehand. I was embarrassed to be accused but the staff were lovely and resolved it. -Balcony door broken! Wouldn't slide. -There are renovations going on at the moment but that is stated when booking, which was fine for me as I was out and about but wouldn't recommend if you are looking for a peaceful quiet stay by the pool. This hotel is okay. I wanted a cheap place to stay as a base while exploring the island. Cleanliness is letting it down as stated in other reviews. Hotel has lots of potential and hopefully when renovations are done it will be fabulous but for now I wouldn't book again!

Overall very satisfied with our visit. Our biggest gripe was the amount of paperwork we had to fill whilst checking in. I'm sure most of this could have been completed online before even travelling, this was quite a grind and quite frustrating. The room was great, the beds were comfy, even the sofabed in which I slept. The room had the basics for cooking and eating although we had our meals out. The pool area was really nice. It was a shame about the building noise from a close by block and the noisy Improvements to the pool area, we do understand though that this sort of work can't be done silently. This was replacement accommodation for us after we found the original accommodation booked didn't exist. The staff were helpful and polite. If I was returning to Tenerife I would certainly look at booking with Apartmentoss Playazul.

Le service du personnel est au top rien à dire à l’écoute et aimable Pour le lit pas confortable du tout, étonnée d’avoir trouver un canapé lit ! L’eau qui coulait de la douche de la chambre Z201 c’était pénible, obligé de mettre des serviettes sur le sol pour que l’eau ne sort pas de la salle de bain. Malgré que nous avons réclamés ! Vol de certains produits cosmétique tout neuf de la chambre.