170 Reservoir Rd, Arndell Park, New South Wales, 2148, AustraliaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4/5
Erittäin hyvä
131 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.1
Mukavuudet3.9
Palvelu4.1
Puhtaus4.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(131)
Positiiviset arviot(29)
Arvostelut valokuvien/videon kera(6)
Puhdas ja siisti(5)
Kielteisiä arvosteluja(4)
SHEN YE
Standard Queen -huone
Majoittunut Dis 2024
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 9 Dis 2024
good place
Käännä
Vieraskäyttäjä
Standard Queen -huone
Majoittunut Okt 2024
Liikematkustajat
9 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 13 Nov 2024
Okay for short business stay
Käännä
Vieraskäyttäjä
Standard Queen -huone
Majoittunut Okt 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 11 Nov 2024
Great stay as always
Käännä
RNS
Standard Queen -huone
Majoittunut Nov 2024
Pariskunnat
18 arvostelu
5.0/5
Ylivertainen
Lähetetty 2 Nov 2024
Great location clean and tidy
Käännä
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut Okt 2024
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 29 Okt 2024
房間乾淨整潔
Käännä
Vieraskäyttäjä
Kolmen hengen standard-huone
Majoittunut Ogo 2024
Liikematkustajat
3 arvostelu
4.5/5
Mahtava
Lähetetty 13 Sep 2024
床軟的嚇人
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ollyvia BewertFront Office Manager Mercure Sydney Blacktown
hideeee
Standard Queen -huone
Majoittunut Ogo 2024
Perhe
10 arvostelu
3.0/5
Lähetetty 30 Ogo 2024
Only 1 lift. Is a former travellodge hotel. Feels more like 3star hotel. Staff was friendly but thats about it
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ollyvia BewertFront Office ManagerMercure Sydney Blacktown
Vieraskäyttäjä
Standard Queen -huone
Majoittunut Jul 2024
Liikematkustajat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 22 Ogo 2024
整體還可以
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ollyvia BewertFront Office Manager Mercure Sydney Blacktown
charmingyang
Superior Queen -huone
Majoittunut Ogo 2024
Yksin matkustavat
14 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 18 Ogo 2024
房間比較小。位置還可以。其他還行吧
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ollyvia BewertFront Office Manager Mercure Sydney Blacktown
Majoituspaikan vastaus: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ollyvia BewertFront Office Manager Mercure Sydney Blacktown
Vieraskäyttäjä
Standard Queen -huone
Majoittunut Apr 2024
Perhe
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 22 Jul 2024
房間很好,交通也方便
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ollyvia BewertFront Office Manager Mercure Sydney Blacktown
Vieraskäyttäjä
Superior Queen -huone
Majoittunut Jul 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 13 Jul 2024
Nice and comfortable room.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ollyvia BewertFront Office Manager Mercure Sydney Blacktown
Utsav
Superior Queen -huone
Majoittunut Mac 2024
Pariskunnat
1 arvostelu
1.7/5
Lähetetty 18 Mac 2024
The service was Awful. The A/C was not working. As I had a late check-in no one was available over the reception to take my call and help me resolve it. The hot water was not working either. Two major amenities one should expect to work in a hotel room, wasn't working. Mind you they charged over $200 for one night. Upon bringing it to the reception the next morning, the gentleman ran upstairs to the room and came back few minutes later confirming the hot water wasn't working and stated that A/C was working but stated the A/C system saying failed connection is just a bluff. Since I was not born yesterday and I do know how A/C system works and just by feeling can say if cold air is rushing in or not, I can confirm that I did spend a hot and sweaty night without an Air con in a hotel I paid over $200 for a night. The gentleman did not offer any form of resolution and a small apology was pushed forward. I firmly rejected his apology and left as I did not believe I could have found any solution with him. I was actually robbed by Mercure. I thought it was a respectful hotel chain but this sour experience has made me make up my mind to avoid this hotel and this hotel chain in fact going forward.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ollyvia BewertFront Office ManagerMercure Sydney Blacktown
Christian
Kahden hengen standard-huone
Majoittunut Mac 2024
Matkusta ystävien kanssa
8 arvostelu
3.5/5
Lähetetty 17 Mac 2024
It was , okay.
The location was not the best
The breakfast was underwhelming.
For a hotel like this class I’ve expect more.
Käännä
Majoituspaikan vastaus: Dear Christian, Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Sydney Blacktown Reception and team
Vieraskäyttäjä
Superior Queen -huone
Majoittunut Feb 2024
Liikematkustajat
2 arvostelu
1.0/5
Lähetetty 2 Mac 2024
攜程付費了離店還要再收錢
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ollyvia BewertFront Office ManagerMercure Sydney Blacktown