Los Tambos Fundador

Bien Bien

Excellent hotel We arrived early morning and was able to check in early. I was able to email them prior to arrange it. Check in was quick and easy. The service was excellent and the room was clean and bed was comfortable. The room was cold since there was no central heat but we were fine with just bundling up. Our room had a refrigerator and waters. The shower was nice and warm. They offered free breakfast and it was cooked to order. They were very thoughtful and even made me a birthday crepe. When we had early excursion and departure they made us some bagged snacks. It made such a difference and we were so grateful. I felt safe at hotel. The front door is usually locked during business hours and staff can look outside with a camera. Laundry service was done in expected time frame. Everything was excellent. I only have two recommendations. I suggest stronger and bigger laundry bags. Our room was right above the bar and during the night all we could hear is the music and bass. If there was any way to have the bar below move their speaker so that it isn’t on their ceiling it would make such a difference. We visited the bar and figured out why it was so noisy. We were tired and had ear plugs so we were able to sleep but it can definitely impact someone’s stay. Overall, the hotel stay was excellent.

Su ubicación es muy conveniente, tiene muchos bares y restaurantes en las cercanías, y está a pocas cuadras de la catedral y el convento. Las instalaciones están bien diseñadas, el comedor está en el último piso y tiene una gran vista. La habitación veía a una plaza enfrente. El desayuno a la carta muy rico. Pero quiero destacar muy especialmente al personal y su atención. Olvidamos dinero en el hotel y nos lo hicieron llegar a otra ciudad, con una celeridad destacable. Gracias Karen y Fabiola!!!

Buena atención

Amamos a estadia e principalmente na chegada ao entrar no aposento um carta personalizado do staff de boas vindas . Meu esposo fez aniversário durante a estadia e foi surpreendido durante o café da manhã com parabéns e bolo pela equipe

O hotel está muito bem localizado, próximo ao centro da cidade. Se você olhar no mapa pode parecer que a Plaza de Armas está longe, mas caminhando é super perto! Tem ótimos restaurantes próximos e para todos os gostos e bolsos. O hotel é excelente, muito bonito. O quarto é espaçoso. Cama confortável. Limpeza todos os dias. Ficamos no quarto 402 e a única reclamação seria com relação ao chuveiro, pois não tinha constância de agua quente (ora vinha jato de agua pelando, ora super gelada!). Wi-fi pega muito bem em todo o hotel. O café da manhã é muito bem servido. A equipe é bastante atenciosa. Super recomendo!