Alcaufar Vell Hotel Rural & Restaurant

Mosquitos and flies in the restaurant, luck of information from the staff.

Just wonderful Beautiful hotel quiet & set back in the countryside. Heavenly pool surrounded by olive trees. Charming courtyard where can have breakfast or evening meals. Great couples break. Recommend car hire Autos Menorca. Our flight v delayed & they stayed open until midnight to greet us. Likewise hotel helped liaise with car hire & hotel reception open 24 hrs. Always very helpful.

Love

The historic property, dating in part to the 15th century and fully modernized, is beautiful and elegant. We had a wonderful stay, delicious breakfast & several other meals & appreciated the kind, very helpful staff. An added attraction is the property’s proximity to hiking/walking trails that tie into the Camino that circles the coast. We would love to visit again!

We went for an anniversary meal that had to become a marriage proposal. They ruined the entire celebration by "forgetting" the cake (confirmed by phone the same day), by complaining we only received bad manners and even threats Not recommended !!!

Where do I begin. Rewind back to October 2023, Myself and my Fiance Chris visited Menorca in search of our wedding venue for 2024 and came across Alcaufur Vell. We had a meeting with the 'owner' Pep, who promised us the world.....little did we know he only wanted our money, didn't respond to emails regarding very important wedding information, he did not even have the decency to meet with us when we arrived a week before the wedding and decided to walk past myself, my fiance and my family , who had all paid a small fortune to stay at the hotel for a week for the wedding, or even acknowledge or say hello to any of us. The hotel itself is beautiful, however this is very overcast by the management and the issues we encountered for the past 8 months. Albeit being immensely stressful, we received very blunt and rude emails from the owner ( surprisingly after we had paid the deposit )! And he was very unhelpful with helping with the arrangement of the wedding and helping us with suppliers... We were also informed, again after we had chosen our wedding menu, and paid a substantial amount, that the cost of the wedding meal was almost DOUBLE what the restaurant menu price had listed, and when this was disputed, we were told ( again by the owner ) that this was because of a ' special event ' price. Even when the food was EXACTLY the same as what was being served in the restaurant on a daily basis. The owner also emailed us and tried to charge us 150 euros to cut a small 50 person wedding cake and amongst other issues, he pushed us to have appetisers that we couldnt afford, stating that he doesnt agree to our guests being 'starved' before the wedding meal. On one occasion, whilst we were disputing the wedding food cost with the owner, he advised that he would cancel our wedding if we didnt agree to the price, albeit this was 2 months before our big day, and he already had most of our wedding payments. The hotel room myself and my fiance had for the week was the Junior suite, a lovely room, however the walls are in need of some serious TLC as they are all crumbling, to the point that we had to clean off debris from our suitcases every day. The coffee / minibar was not restocked every day, unless we 'begged' them to revisit our room. The room also had a distinctive rotting smell near the corner, to which we were trying to locate and resolve during our stay, as none of the staff members were particularly interested in helping.. Breakfast is nice, albeit very small portion sizes, and quite cleverly priced to try and catch you out to spend 18eur, per person, each morning. The cleaning team dont change your bed, I had a small cut on my finger one evening and unfortunately this showed on our bed linen for 3 nights, even after asking if they would change the sheets, highly frustrating to say the least. If you are considering having this as your wedding venue, please know that this is not an easy ride. I was brought to tears on a number of occasions...