Cliff House Hotel

無論是酒店的位置還是房間的乾淨度都非常滿意，除了前台和餐廳的女服務員態度不太好而外，其他都非常贊！

Fantastic views, staff very friendly. I highly recommend it for a getaway for 1-2 days. The hotel, spa and its fantastic location with a wonderful Cliff walk is a perfect place for a recharging of your batteries. Pure Bliss! We did not get a booking for the Michelin star restaurant but will for sure go back, this time WITH a booking for that extra special break. Warning for TV fans: there is no TV in the bar or any public areas. This is a place for relaxation.

Great check in,very easy concierge was great. Pool was cold, seascape package isn't worth it. Most places come and check on you during the treatment or fill up water or usually 5 star hotels they have fruit or bites. The dining was good but how slow things were was terrible Food was good, the service was shocking from the drinks side of things, every table was waiting at least 45 mins for a drink we ran out of water asked for it with another drink the drinks didn't come until we left our table an hour later. It was every table complaining about the drink service 🙄 constantly having to ask for the same thing like it's forgotten The girl serving us explained then that they were very short staffed and people hadn't showed up for work but to be honest it took away from the whole experience as we were down for a birthday occasion. Also the doors in the showers in bathroom were stink they should really be changed or let housekeeping know to clean them properly

Starting with the positive the food, and views are amazing! Staff are also friendly. Very disappointed overall with the Cliffhouse after being very excited about the overpriced night we planned. Before check-in, I received an email asking if the night was for a special occasion, which I confirmed was a birthday. Not sure why they asked as nothing was done about this. The hair dryer in our room wasn't working which was quickly replaced, found a hair in the bath and an old dead spider by the bed. We then woke up the next morning to the coffee machine which we hadn't used leaking across the counter and luckily my toiletry bag was soaking this up before it reached my camera! Once again housekeeping was quick to rectify this. The main reason we went was for the spa and this was unfortunately the biggest letdown! The changing room bin was overflowing with towels. Eager to use the sauna, I let reception know it wasn't switched on. They said it gets to a certain temperature and switches off, but she'd look at it. After waiting 30 minutes as instructed and still no heat, I went back out to reception and met another staff member to report the sauna, and maintenance was called. The next day I went to the spa again and the sauna now had a maintenance note on the door and was out of order! I had taken into consideration that the hotel had just opened after the Christmas break but to pay a 5-star rate, I'd expect 5-star facilities.

Stunning location and property! the views are amazing from every vantage point. The rooms are extremely comfortable and cozy. The breakfast was like going out to a fancy brunch every day! The main restaurant was terrific as well - both the fish (to be expected) but to the beef dishes were super high end also. One note: If you want to go to the Gourmet Tasting Menu in the restaurant, make your reservations early. We were unable to go to the Gourmet Tasting this trip, but we will be back! The service is also tremendous. Ms. Lynch the manager is wonderful, and it really shows down through the entire staff. It is just a tremendous place. We can't wait to come back!

Time goes too fast when you are here, it's a fabulous hotel, with truly fabulous views over the water from all the rooms, such a relaxing place, we absolutely love it here. Out of 10, would give it 11. And we will certainly be back. Dip in the sea recommended too.