Arbatax Park Resort - Borgo Cala Moresca

On a eu des punaises de lit / fourmis dans notre chambre on a du aller se soigner à la pharmacie.

There were so many little disappointments: the coffee machine at the beach bar not working one day, no milk to make cappuccinos at the other beach bar another day, no tomato sauce to make pizzas at the on-site pizzeria the next day. There was not a single socket in the conference room and reception area. This could be solved somehow, for example by organising an extension cord, but the promised technician never showed up. there was no internet and reception in our room. The staff locked the table tennis table in a storage room so we could not use it. When we asked why, they said they were closing for the winter, but the hotel was still open and we were guests there. The breakfast was the same for all ten days of our stay. There was a 15 minute queue for coffee every day. The on-site restaurants were overpriced. The children's entertainment was poorly prepared. My son said after an hour that it was boring and did not want to participate. Also, there were no other children who wanted to join the activities. When we asked about archery activities (which they advertised), the staff said 'not available'. In general, we felt that nobody at the hotel cared about the wellbeing of the guests. However, I must admit that the spa service (extra charge) was of a high standard and the cleaning of the rooms was impeccable. Also the beaches, the botanical garden, the scenic trail were absolutely wonderful.

We reserved 2 rooms for 4 days and have a handicap service dog. When we arrived we were met with great aggression by the dirty hotel manager, who openly discriminated against me, and refused our reservation stating that EVEN WITH A HANDICAP (and having presented all paperwork) WE WERE REFUSED AND HAD TO PAY IN FULL FOR OUR RESERVATION. They do not understand what a HANDICAP SERVICE DOG is and kept saying no dogs allowed over 5kg. I have never been more disgusted with a hotel in my life.

Villaggio meraviglio immerso nella natura, borgo cala Moresca incastonato tra le pietre... Bellissimo!!!

Il borgo Cala Moresca è un posto incantato, oltre alla particolarità della struttura veramente bella e caratteristica, regna il silenzio e la pace in mezzo alla natura, con una vista mare/montagna stupenda. Posto ideale per rilassarsi e rigenerarsi, aggiungerei anche per tenersi in forma visto che le scale non mancano 😉 tutto il personale, a partire dalla reception all'ingresso dell'Arbatax Park Resort e quella interna del Borgo Cala Moresca, fino agli autisti dei mezzi di trasporto interni sono stati di una gentilezza e disponibilità squisita. Rapporto qualità/prezzo ottimo, ci ha soddisfatto anche la cena a buffet e la colazione. Bellissimo e assolutamente da visitare tutto il Parco Bellavista con gli animali,purtroppo non abbiamo avuto il tempo di girarlo tutto perché è molto esteso. Dovremo tornarci sicuramente anche coi nostri figli. Super consigliato per una vacanza anche in famiglia.

Borgo carino ma poco neonato friendly, tantissime scale ma zero ascensori. Ci siamo fatti i muscoli!