A Hoteli - Hotel Izvor

Nous avons réservé la suite prestige. Il s'agit de la chambre la plus cher de l'établissement, Le prix pour une nuit se rapproche du salaire mensuel moyen du pays. Donc on s'attend à des prestations particulièrement hautes. Eh ben détrompez-vous. Les murs de la chambre sont lézardés, le tapis sur la grande terrasse ne sont pas fixés et bougent avec le vent. le support pour le papier toilette est cassé, une prise électrique n'est plus fixée sur le mur et laisse les fil apparent. Sans parlé des buses d'hydromassage du jacuzzi qui sont recouvertes de crasse. Croyez-moi, il ne s'agit pas de détails, mais de choses qui sautent aux yeux. Alors quand je lis dans les commentaires sur google que des personnes notes qu'elles y ont passé les meilleures vacances dans le meilleur hôtel 5 étoiles qu'ils ont vu. je me dis qu'ils n'ont pas du faire beaucoup de 5 étoiles dans leur vie, Afin de donner une chance à la direction de connaitre les défaut de son hôtel, je me suis rendu à la réception afin de montrer les photos que j'ai fait dans la chambre. Le manager est venu écouter ce que j'avais à dire, en me répondant simplement qu'il était désolé que mon expérience dans son hôtel n'aie pas été à la hauteur de mes attentes et il m'a royalement fait 10% de rabais sur ma chambre. Concrètement on parle donc de 40.- euros. No comment!

Hygiene at common places is extremely low, particularly around the pool and SPA. Smell of drinking water in SPA area of mold. I would definitely not recommend taking kids to kids club. Our little one got severe diarrhea. Otherwise Aqua park is nice as its not crowed. Although you need to watch for your small kids as there was no lifeguard around the kids pool and kids were bumping at each other which can be dangerous.

A rather poor experience as the hotel is overpriced. It is almost 200€ per night. Rooms are so small that we didn't have a single chair in the room. Don't hope to see the working desk. The room was on the second floor. Had to pass next to matrices and other room equipment for 3 days. Anyway, matrices in our room were a total disaster. Also, the safe deposit box didn't work in our room but I haven't bothered to report. If you have back issues, avoid sleeping in the hotel. The pool is nice but it gets so crowded that there is no place to sit. You don't get another robe at the pool so you have to take the one from the room. The dressing room at the pool is both male and female so have in mind if you don't like such an approach. Also, you have to access the indoor pool from indoors by stairs. It is like a first floor so hard for those with walking issues. For 200€ a night, bowling should be paid for 7€ per hour. And rather complicated as you need to go to the pool area, to ask to get a bowling track. All other hotel prices are extremely high and thanks to poor roads in the Aranđelovac area (not to blame the hotel) it is a rather poor experience. We like to stay for a few days, on short vacations. From what I have experienced in other hotels, I can't recommend it. If you are in the area and need to have a night over, it is OK and you know it is too expensive. Value for the money is low. The bright side are people working in the hotel. Food is also very good. That is why it is 2 stars in this review.