Our Habitas Ras Abrouq

10分滿意的一次體驗，酒店偏僻，建議進去的時候直接聯繫酒店，必須要越野車才可以進去。普通的商務車進，也走不了沙漠區域。建議直接與酒店聯繫。環境裝修食物服務，全部滿分。晚餐時間，用餐還有現場音樂表演。還有浮潛體驗，中東奶茶體驗，有免費及自費項目，按自己的喜好選擇。中东的旅游体驗非常良好，下次遠也會再安排進去。

I stayed at Our Habitas Ras Abrouq during May 2024 and had a perfect experience, perhaps because the resort was nearly empty at the time. Unfortunately, my recent visit was far from satisfactory. I booked a one-bedroom villa for two nights, shocked to find the price was three times higher than my previous stay. Despite the steep cost, I decided to book directly through the hotel. However, the service I received did not reflect the premium pricing. During check-in, I requested an extra blanket/bed sheet and asked to reserve a safari activity for the next day. The staff assured me they would confirm and get back to me, but they never did. Three hours after check-in, I messaged the hotel via WhatsApp, as this was the channel they provided for inquiries. My message was read but left unanswered, forcing me to visit the reception. The receptionist explained that weekends were busy, which I found unacceptable given the high prices and the expectation of exceptional service. This dismissive attitude was frustrating and disappointing. To make matters worse, my sleep was disrupted twice within 10 minutes at 4:30 AM by a loud fire alarm. The noise was terrifying and completely ruined the restful experience I was seeking. I raised my concerns with the reception and requested to check out early, asking for a refund for the second night. The process was slow and unprofessional, with staff seeming untrained to handle such issues. Eventually, they provided a refund confirmation, but the entire ordeal left a bad impression. For the prices charged, I expected far better service and a more relaxing experience. Unfortunately, this visit fell far below expectations, and I cannot recommend the resort based on my recent stay.

Habitas Ras Abrouq is beautiful - a real oasis of calm and serenity. We stayed for 2 nights at New Year - the accommodation was fabulous, the staff are so courteous and polite and any issues are resolved immediately (we had an issue with a noisy pool pump) - nothing is too much trouble. The programming was not as full as had been promoted upon booking however we still enjoyed what was available. The food was fabulous and abundant. Although some people had children there (with their nannies) I personally feel it's more of an adult environment for couples or families with older children. We would definitely be back.

Globally our stay was enjoyable. The positive: new property, less than one year Peaceful and quiet, 1.20 h from Doha by car In the middle of the limestone desert Large welcoming resort pool Swimmable and walkable beach Lots of space in your villa, lots of furniture indoor and outdoor A real sense of place Zekreet tour is worth it, very knowledgeable guide and good English Complimentary sunset safari worth it too, don’t expect to see so much wildlife in the wild though, mainly in farms The negative: because it is new, the staff is « green », clear lack of training. Service is often pitiful, lots of misunderstanding due to low level of English. Lack stamina. Seem to be tired? Bored? Uninterested ? Chose the wrong career? A few stars though, 2 African ladies at the restaurant, Lola the yoga instructor, the whole spa team. Kudos to you all smiling Ladies! Management mostly inexistant. Never saw the GM. Saw the resort manager on the first 2 days and he was very helpful Outdoor wooden furniture lacks oil, it won’t last long if not taken care of Still bits and pieces of electrical cables etc all over the property. Some garbage from the sea but little. Some wires not buried in the sand. Small things easy to fix that would give a neater aspect Regret to say Habitas missed a point with sustainability : although my towels were hooked daily… they were daily changed! It seems there had been a plan for 2 bikes per villa but no bikes offered Dreadful idea from the architect to have the a/c compressor and the pool heater right above your head in the bedroom… so you have to make a choice if you want quietness during your sleep Just 1 restaurant and short menu but IRD is flexible and they can make what is not on the menu with no problem WhatsApp communication with the front desk: a painful process. Lots of « certainly » but no execution beyond the politeness. Sadly English also an issue with some when front desk should be 100% able to communicate fast in both Arabic and English On the sustainability side again, purifying and bottling water on-site using local tap water should be a must. The approach helps reduce the carbon footprint associated with transporting bottled water over long distances and minimises reliance on single-use plastic and glass bottles Pathways rather dark, faulty bulbs, once again we mentioned it, we were reassured engineering will take care of it but nothing was done

Worst service ever Awesome rooms, but the service and attention… worst ever! They destroy the experience at all, it’s a shame how they ruin the vacations with that poor service. Also they forget to clean the room even i stayed one full day out. Thanks Habitas to make my holidays a disaster! Really for 1k usd you can find much better places. Don’t lose your time here

A zen oasis. Stunning location. Great staff. Unparalleled hospitality. Great with 2 daughters 4 and 6 age. We are definitely planning to go back. Safari experience good, but the only thing that is not a 10 out of 10. I would suggest staying 2-3 days.