Taumeasina Island Resort

"Such a beautiful resort.. Could not fault anything! will definitely be back"

The White House Hotel

"The female receptionist on duty was incredibly rude. My flight landed at 1:10 AM, and since there was nowhere to rest at the airport, I had no choice but to take a taxi to this hotel I had booked. My intention was: first, to see if I could pay extra to use an empty room for a few hours of rest before the official check-in time; second, if no room was available, I was willing to rest on the lobby sofa, leave my luggage at the hotel once it was bright, go out for a while, and then return for check-in at the designated time. The outcome was: after I explained my situation, this female staff member very impatiently said there were no empty rooms and that resting on the lobby sofa was absolutely not allowed. She told me I had to leave the lobby immediately, as it was hotel policy, and that I could only rest on the outdoor chairs outside the hotel entrance. No matter how much I pleaded, she refused and forcibly evicted me from the lobby. I was left stranded outside the hotel at 2:30 AM. After a brief walk around when it got light, I returned to the hotel lobby reception at around 12 PM. It was still the same staff member who had handled my previous encounter. She told me that checking in now would incur an additional US$50, because the hotel's official check-in time was between 2 PM and 8 PM. This was clearly an attempt to make things difficult for me, so I firmly refused. Seeing my resolute attitude, and with other guests starting to arrive for check-in, she reluctantly proceeded with my check-in. What I want to say now is: First, I don't know if this receptionist is the owner or an employee, but if she's the owner, she utterly lacks basic empathy, has such a poor character, and provides such terrible service. I question which guest would dare to stay at this hotel. Second, if this receptionist is an employee, it indicates serious problems with this hotel's education, management, and training. For an employee to treat a guest this way proves it's not an isolated incident, and what's even more frightening is that similar incidents could happen again. I ask, who would dare to stay at a hotel like this?!"

Sheraton Samoa Aggie Grey's Hotel & Bungalows

"Suuri paikka lapsille"

Samoa Holiday Hotel

Tanoa Tusitala Hotel

"Upea palvelu"

Hotel Laimoa

Taufusi Hotel

"It's a Chinese hotel, very clean, and the rooms are spacious and comfortable. You can walk to the town. There's also a supermarket below, so you can easily buy drinks and other items."

The Samoan Outrigger Hotel

"On very rare occasions, I do book accommodation with shared bathrooms (in this case, separate men's and women's toilets with two showers in the same room, right next to the breakfast terrace) – but not for two nights! And definitely not in the tropics without air conditioning – I've obviously been downgraded. And that's quite deliberate deception, since you can only book with prepayment. At least I know for sure that I didn't book a fale (let's be real, that's also a case of false advertising; ultimately, it was a corrugated iron shack – see photo – and there was no dinner either). I injured myself several times on the sharp-edged corrugated iron roof with its highly questionable eaves height, and last night I got a deep scar because the path is poorly lit and you have to attach the "door"/straw curtain to the frame on the inside. Four weeks later, the scar only hurts when I press on it. It should have been stitched. But I also got the roof edge alarmingly close to my throat. The photos also show the deplorable condition of the stairs and landing. There's no privacy; you get a lock for a deposit, as there's a small box for valuables. Otherwise, you sleep in an unlocked room on a mattress on the floor. There's a light, a power outlet, and a fan. However, if you're never completely dry, you can't apply sunscreen. Very annoying and definitely a fire hazard."

Moatoga Hotel

"Kiitos henkilöstön muutosta kirjani koska minun lennon on vaihdettu ilmaiseksi. Lähes, koska he eivät vastaa täällä trip.com ja vasta kun soitan toisesta maasta sain vahvistuksen muutos päivämääriä. Huone: Ainoastaan levyt ovat puhtaita. Muu ei ollut puhdas. Huoneet ovat pysäköintialueella, joten melu on liian korkea ja herää vieraita joka kerta kun yksi auto on käynnissä. Toivottavasti vartija on kunnossa ja hänen yskänsä ja kipinänsä menevät nopeasti pois."