Susie C
5. lokakuuta 2024
I had an incredible experience at the hotel and was thoroughly impressed by the attentive staff and the overall ambiance. The moment I encountered an issue, the Hospitality Manager immediately stepped in to resolve it, with the Chef and Server Supervisor ensuring everything was handled efficiently regarding a dinner I had. The attention to detail in the rooms, like the robes and slippers, was a thoughtful touch that made the stay even more comfortable. The pool area was a great place to relax and hang out, and the warm greetings and friendly interactions with the staff made for an overall exceptional experience. Special shoutout to a few standout staff members who made my stay extra enjoyable—Jimmy, the bellhop; Xiomara from housekeeping; and the bartender, all of whom went above and beyond. The ambiance throughout the hotel was fantastic, I am ready to booked my next visit! Highly satisfied!
Käännä