The Mori Club Hotel arvostelua

Liked · One of the receptionists was very kind and welcoming I think his name was Khan. He had a customer service experience. Disliked · The room was not very clean. For the time of my stay, behind the bathroom door, there was hair, it stayed there all week. The room floor was not clean and was not mopped at all. Although there is a language barrier and I understand that, I was told if I wanted to go to the beach to tell the staff, Half an hour before and so I did. On one particular morning, I went down and told Mr "Onglu" which I had previous conversations in English, that I wanted to go to the beach. For some reason, he looked very annoyed with me and started talking to me in Turkish although, He knew that I did not speak his language. He looked quite aggressive and at that point, I ignored him and went back to my room. Personally, was not a nice experience and I would never talk to a guest that way. The beach is nice but when I booked I was not told that the beach is far away and you need the bus to go there. The bus comes to pick you up at a different time of the day and it is free. The only issue is that it also goes around other hotels, it takes about 20 - 40 minutes to go to the beach. I had breakfast which was included only the first morning, I was never offered any fruit or omelette. I did not have breakfast after that. The staff never smiled very awkward. The hotel's position is not great; if you want to go to the spot where all the shops are you need to take a taxi which costs you about 18 pounds return. Same if you want to go to the old town. Around the hotel, you can find a nice walk and some fancy restaurants.