Mehmet
1. marraskuuta 2022
I had reserved a suite room. When I arrived at the hotel, I was given a different room and claimed to be the one I had booked. The room given to me was very different from the photos on Expedia's website. Unlike the room I booked, it was on the ground floor, a noisy, dark, and depressing room. When I objected, it was claimed that the room was automatically given by ******* and the blame was laid on *******. I was told that for good rooms I had to call the hotel directly and ask for a photo of the room, which was ridiculous. Hotel management was very bad.
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