Le Relax Hotel and Restaurant

I had a deeply disappointing experience with Le Relax Hotel and Restaurant. Despite advertising a "flexible cancellation policy," the hotel refused to accommodate me when I discovered that my cancellation request had not been properly registered. I acted in good faith by contacting the hotel just a few hours after the cancellation deadline and several days before my scheduled stay. However, they flatly refused to reverse the full charge or even offer a compromise, despite having ample time to rebook the room. This rigid and inflexible approach is entirely unreasonable, especially given that I immediately reached out to resolve the issue. Customer service was unhelpful and dismissive, prioritizing their rigid rules over basic fairness and goodwill. If you value fair treatment, transparency, and a property that cares about its guests, I strongly advise booking elsewhere. This experience has left a very negative impression, and I regret ever making this reservation.

Siamo stati una settimana in questo hotel e ci siamo trovati benissimo, sia la camera che il bagno ampi e confortevoli, personale gentile, molto cordiale e disponibile...ci siamo sentiti in un ambiente famigliare...davvero molto bello. Consigliamo vivamente questo affascinante hotel...approfittiamo per salutare tutto lo staff... by

Das Le Relax Hotel liegt herrlich etwas oberhalb mit wunderbarem Blick über die Anse Royale. Es ist sehr ruhig und sehr erholsam. 5 Minuten Berg runter sind 2 kleine Buchten mit feinstem Sand und türkisblauem Meer. Ein vorgelagertes Riff verhindert hohen Wellengang. Vom Pool und Restaurant hat man den besten Blick auf die Anse Royale. Unser Zimmer war geräumig, komfortabel, mit Meeresblick und schattiger kleiner Terrasse. Es wurde immer sehr sauber und ordentlich hergerichtet. Beim Frühstück konnten wir zwischen .. continental und indian .. wählen. Wir haben die gesamten indischen Variationen probiert und waren begeistert. Alle Sonderwünsche wurden erfüllt.Das gesamte Relax Team war super freundlich, hilfsbereit und immer gut gelaunt. Auch der Manager stand für Fragen und Beratung immer zur Seite. Die Insel Mahé ist der ideale Urlaubsort und das Relax Hotel rundet diesen Eindruck vollendet ab. Wir bedanken uns bei dem gesamten Team für den Traumurlaub.

It is a great hotel, with outstanding ocean view. It is easy to get there from the airport, by taxi or by local bus, which stops 2 minute walk from the hotel. It has as well nice swimming pool. The personel is very nice, friendly, always willing to help. It's location is perfect , a short walk from the Royal Anse Beach. There is also a nice restaurant in the hotel, serving great Indian food. I strongly recomend that place and for sure will book the accomodation again if ever again in Mahe.

Bella struttura affacciata sulla spiaggia . Belle le camere e confortevoli. Staff molto gentile e disponibile. Bar ristorante sulla piscina molto efficiente . Cucina indiana e internazionale un po’ cara . Ci vorrebbe qualche piccolo accorgimento nelle camere.

Relax Hotel in Mahé was the perfect tropical escape! With stunning ocean views, a serene pool, and excellent dining, every moment felt like paradise. The staff were incredibly friendly and went above and beyond to ensure a memorable stay. Highly recommend for anyone seeking tranquility and top-notch service!