Courtyard Fort Meade BWI Business District

房間安靜，服務很好，衞生不錯

Very clean, updated lobby. Guestrooms were very clean and updated. Great little lobby bar with snacks in the evening. New, fully stocked food pantry downstairs with drinks, medicine, chips, cookies, etc. Great location, right off the freeway. Very safe. Staff was INCREDIBLY helpful the entire time our group was there. Had a nice time.

While this hotel is not horrible, there is much better in this area for the budget. The customer service was absolutely the low point. I have unfortunately stayed in this hotel twice now for work, and the front desk and coffee shop staff seem incredibly annoyed by anyone who checks in or orders a cup of coffee. On my first trip, the microwave in one of my coworker's rooms did not work, and when he informed the front desk they blew him off, telling him a lot of them are broken and they'll fix it when they can. Needless to say, it did not get fixed during our stay. On my second trip, my room did not even have a microwave. I get that not everyone needs a microwave, but it's something I rely on when traveling. There were lots of small room quirks, like sometimes the water in the shower never got hot, or the outlet next to the bed did not work. All of these are excusable in my book, but majority of the staff members I spoke to really put it on a lower level. For a business area with so many hotels, there are many better options.