Ardos Park Hotel

ホテルはとても綺麗でした。 朝食付きにしたのですが、他のホテルに比べて種類が豊富でとても美味しかったです。 またアンカラに来た時は泊まらせていただきたいです。 ありがとうございました！

Clean and kind staff

İyidir konu bide güzeldir Bence oldukça iyi. Konumu iyi, temizliği iyi, personel iyi, odalar güzel ve manzara güzeldi.

Unfortunately the worst accommodation I ever came accross. The first room was extremely messy, filthy and looked like a construction site, there has been no cleaning, hairs and stains all over the place. I switched my room but the 2nd one was only offered a little better conditions, still hairs and stains of prior guests on the floor and in the sink. Though I booked 7 nights in advance, I only stayed one night as I felt extremely uncomfortable. All furniture was extremely used, bathroom got just painted and the red old tiles shined through. Cheap amenities were already used. Only the towels were clean. The staff were kind but they also did not try to do sth against the bad conditions in the hotel. Don’t get fooled by the average until good recommendations, the place is never a 4 star hotel. Barley better than a hostel. I checked out after one night wrapped up in towels not to touch the bed and stained linens. The staff did not care about my complaint and did not compensate any costs, so I wasted 350€. I tried to issue a complaint via Trip.com which got rejected by the hotel. I think Trip.com should provide better customer service in case hotels are just fooling their clients as the pictured rooms are not comparable with reality. Very dissatisfied.

WLAN zu schwach und es riecht nach bratöll, Zimmer sind zu klein

Had a problem with our shower and they upgraded our room. Nice front staff. 10 minute walk from Kizilai/Metro but going up a very big hill