Vieraskäyttäjä
18. syyskuuta 2024
Our honest review of a 10 day stay at the Royal Mare: we would like to start on a high and praise the staff, almost all were extremely professional, polite, friendly and very helpful- A real asset to this hotel. The Hotel & Grounds: Very well maintained, clean but some areas were not cleaned throughout our stay I.e brass handrails to main stairs (very dirty and sticky). Large spread out hotel on a gradient (take not if you have mobility issues). Carpet in a lot of corridors which is very tired, dark wood throughout which makes one particular bar very dated. A strong smell of tobacco pretty much everywhere as no separate areas. The room was cleaned everyday, but the mini bar only re-stocked every other day. Everything worked but showing its age. The hotel is full of feral cats which did bite and urinate on customers. Pools: 2 x main pools and lots of shared pools. If you booked a shared pool which we would recommend It would be worth requesting a ground floor room if available. One of the main pools has sunbeds on an area grass which was overgrown in places and very worn (dirt/mud) around most of the sundbeds. We had a shared pool but noticed free sunbeds into the morning on the grass area. Beach: Not a sand beach, it’s shingle. The sea was quite rough during our stay. The sunbeds did get reserved quite early and they’re quite close together. Food: In short it’s okay but certainly not 5* or even 4* in my opinion. The al carte restaurants are definitely not worthy of that title. I.e I had large pieces of bone in a burger. The best restaurant is the Asian. However, with all the al carte restaurants you’re limited to what you can order. The buffet reminded me of a hospital canteen and unless you go when it opens be prepared to wait for the dirty tables to be cleaned and re-laid. As for the advertised dress code (which there isn’t one) we did feel rather over dressed at dinner in tailored shorts, slip on shoes and shirt and my wife in a dress next to the person in the football outfit or vest and flip flops. Overall, with a little investment and organisation this hotel could be so much better. However, the bits that let it down impact of everything else (food, cleanliness, service and organisation). Would I recommend this hotel? Sadly no. We would compromise length of stay or pay extra to go elsewhere. I.e Ikos
Käännä