GoCardinal
24. elokuuta 2024
Beautiful location with great views of the jungle and the ocean, but the room had some problems, the hosts were never anywhere to be found, and the attention to detail was poor. We booked the family chalet for our large family and found one fewer beds than was shown online. So two of our young sons shared one of the beds in the loft. The bed was right next to a window, which we found wide open in the morning because it had no latch - our 5-year old could have easily fallen through it and landed on the concrete two stories down. There was also no latch on the front door - when I pointed this out, they said it was generally safe, but not having a way to lock our room was disconcerting. The list goes on - there was nowhere to hang a towel in the bathroom and they didn't even have a TP dispenser, there was a bar to hang clothes but no hangers, soap but no shampoo. They said you could get drinks from the communal fridge and mark down what you got in the notebook - but guess what? No beer or wine (or adult beverage of any kind) and no notebook. Since there's no store or anything within walking distance, there's no way to get drinks. The host family seemed to always be at the other place they ran down on the beach so if you needed anything or wanted to talk to someone about activity options etc, you were out of luck. When we did see them, they were very kind - including baking a birthday cake for our kiddo who had a birthday there! But it would have been nice if the breakfast had been on-site (as advertised but really at the other place on the beach) or if there had been a way to contact the owners. Despite all this we enjoyed our stay because the location is unbeatable and Ilha Grande is amazing!
Käännä