Asalem

Overall we were happy with our stay, however if we return to Ilha Grande we probably wont stay here again. The main reasons for this were poor communication and value for money. Regarding communication, as an example, we booked a boat pick up from the property for 10am to take us to a beach. We were told that morning that the boat will arrive between 10 and 10:20am. Despite being ready on time, the boat had left without us and we had to wait a further 45 minutes for another. Also, we were told if we wanted to be picked up Abraao town to go back to the property or vice versa, we had to WhatsApp reception. We did this one evening and got no response despite asking twice for confirmation of whether the boat was going to come. Fortunately it did, however the lack of a response was frustrating. Regarding value for money, we expected the room to be decorated nicer than it was, and also found additional charging annoying e.g. you are charged for the boat transfer into the town, per person, for each way. This was strange considering the price we were paying per night was fairly high, and the alternative was to hike 25 minutes which depending on the time of day, requires you to wade through water. Lastly, we were also ******* VIP members so expected to recieve our free drink, however this was never mentioned and we never recieved it. On a positive note, the property was very clean, breakfast was good, and the view from the room was lovely.

Great stay at Asalem Asalem is a great place to relax. Very friendly, great views, quiet. Problem for people that have issues with stair climbing as located on a hill and to get to rooms steep stairs have to be dealt with. Bungalows are beautiful and on 2 levels. To get to main bedroom again steep staircase. Bathroom is on lower floor so if you have to get up at night starir case awaits to get to bathroom. Besides the stairs the hotel is great. You have to take ship from Concecao 15 mins or from angra dos reis 50 mins to abraao on the island a d call hotel for boat pickup as you cannot walk to hotel with heavy luggage. The hotel boat could be better. I rate the stay as excellent as the views, the friendliness of the personnel and the hiking and beach options are really great

Cet hôtel est un paradis. Je l’adore Notre hôte était disponible et de très bon conseil. On se sentait chez nous. Nous étions immergé entre terre et mer. Nous avons même pu apercevoir des singes. Petit point négatif je dirais que c’est les proximité de certaines chambre cela laisse place à peu d’intimité et l’isolation est légère. je tenais à vous remercier pour cet accueil chaleureux.