DoubleTree by Hilton Boston - Andover

樓道和房間有較大的清潔消毒劑味道（洗地毯 ？），難以忍受； 訂的兩間房給分配至樓道兩頭間隔有不止一百米；房內出去陽台的門衹有一個防盜掛鏈，從外面擰門把手就可以打開一條縫，缺乏安全感，門上的暗鎖鑰匙不給用，説是酒店不允許給住客，莫名其妙的；房內照明比較暗，不舒服。因在郊區，周圍自然環境還可以，但進城時趕上上下班就要一個多小時了。

客户推薦的

I stayed here as I was meeting a friend after my meetings got over in NH and I had an entire day before I caught my flight back to London. I have stayed at the Salem Tuscan village but the room Prices were horrendous so being a Hilton gold thanks to Amex I opted for this and a steal deal price with an upgrade and a cash credit that can be used towards breakfast which is quite lavish and fresh and live. The rooms are huge as is the norm in the US and bed very very comfortable. Rooms slightly outdated but not in a bad way. Evrything works spot on. The welcome was two out of the world divine walnut cookies. Overall quite nice. The bar is abuzz with loads of activity. The hotel Is popular for weddings and the grounds are massive. Breakfast quite nice. However nothing you can walk to so you need a car to get around or an uber. Perfect if you have a car and need to halt in the neighbourhood.

Like to shout out to the staff at the Doubletree Hotel at Andover Front Desk staff have been amazing while we have been here over the period of 16 weeks or more over 3 stays, special shout out to Rita and Gabby who have been amazing and kind and all the other staff here as well including the breakfast buffet team inc Gail ect such a warm welcome I have read a few of the negativity on reviews here which there is more positivity compared to the small negative reviews in my eyes but I can say they have really improved to what I can see had the hotel fully decorated & their improvements they have done has made it 1000 times better I highly recommend this hotel

The manager was very friendly. She was very fast at getting my room key. Very helpful and awesome. Her name was rita.Thank you very much

Let me begin by saying unfortunately our family had to request ending our previous Hilton stay early because of the unusually awful experience we had. Then I landed on this property and felt so much peace and joy with the improvement. Gaby & Lisa are a dynamic duo of positivity and true customer service. Not only did they respond to every text message, they answered all of my in person questions, provided empathy, and solutions, and made my family feel valued and understood. Both have a beautiful smile and are the perfect Hilton image. I would also like to recognize Amy from the restaurant who took care of our order ensuring accuracy and a warm welcome. Neither of these occupations are easy and I empathize with the customer service demands. So thank you to these three ladies for their exceptional service and care.