Andover

Andover arvostelua

Andover

West Portway Industrial Estate, Joule Rd, Andover, United KingdomNäytä hotellin tiedot
Andover
AndoverAndoverAndover
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

3.6/5
42 arvostelu
Vahvistetut arvostelut
Sijainti3.6
Mukavuudet3.6
Palvelu3.5
Puhtaus3.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(42)
Positiiviset arviot(164)
Kielteisiä arvosteluja(52)
Mauners
Twin-huone
Majoittunut 8. 2024
Pariskunnat
11 arvostelu
2.5/5
Lähetetty 21.9.2024
Expensive but very dated hotel, check in staff were unmotivated, no greeting, minimal interaction, one of them were doing her make up at the desk, it seemed very unprofessional. Room size was acceptable, we requested twin beds and didn’t realise the second bed was a pullout couch converted, and it was uncomfortable. Pillows and blankets had a funky smell.. if not because we had to stay in the area, we would not chose this place.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2022
Liikematkustajat
59 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.10.2022
Great hotel. Beds were comfy. Staff really nice. Would stay again if in the area.
Käännä
Vieraskäyttäjä
Majoittunut 11. 2024
Muu
1.0/5
Lähetetty 12.12.2024
Called to speak to Mr Perry the assistant manager about a booking, the response from the receptionist was rude and blunt and could not tell me when he would next be available to contact, so booking now cancelled, will not recommend as called several times over the past three days an no answer from reception
Käännä
Vieraskäyttäjä
Majoittunut 10. 2024
Muu
3.0/5
Lähetetty 4.11.2024
We stay at Premier Inn whenever we need a stopover / weekend trip. This one was on route back from Cornwall for the week and a stopover during the drive back to Essex. We stayed 1 night and thats enough. The room was fine, clean, comfortable and what you would expect from a Premier Inn. The restaurant however needs some work at breakfast, staff are friendly and do their best but you cant help but think its a bit disorganised. Water machine out of action (bundles of tissues soaking up a leak), asking for bowls for cereal, asking for spoons. Sticky surfaces, jugs with water and cutlery just sitting on the side. The buffet was edible so I guess thats good but honestly there didnt seem to be much care and attention to the food, considering we ate at 10 it wasnt really kept stocked up. Fried eggs run out. More bacon brought out in a plate and just tipped into the existing tray. I cant really put my finger on it - its like they try and staff like I say are friendly but its a little chaotic. We wouldnt stay at this PI again and would look for another. Probably explains the less than 4/5 reviews.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Yksin matkustavat
5.0/5
Ylivertainen
Lähetetty 27.10.2024
To enjoy road travel across England you need reliable stop-overs! The Premier Inn experience meets this need completely; nothing too 'showy' but total reliability in providing a secure, clean comfortable room with a pleasant restaurant and menu, all at a pre-agreed price.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 22.10.2024
Stayed for 4 nights last week for work just across the industrial estate, and I must say I am very impressed with the improvements made in the last few months. Staff are cheerful and nothing is too much trouble. Hoping that work continue to book me in here!
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Perhe
2.0/5
Lähetetty 15.10.2024
Why were we not told about the changes to the hotel before our visit. Areas closed off, no children's play area, limited menu than normally available at Premier Inn. General public not allowed in to drink/eat...etc etc all of which resulted in a cold atmosphere We have used and enjoyed using this hotel chain for a number of years but now we will be looking for somewhere new. Very disappointed....
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 11.10.2024
Stayed for a couple nights all staff were friendly, helpful and went out of their way for guests. The restaurant was also brilliant, good service and lovely food. If I was in the area again I would definitely stay here as it meets all my wants and needs
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Yksin matkustavat
3.0/5
Lähetetty 9.10.2024
This was my first stay here and was a bit disappointed. The hotel is run down and looks tired from the outside. The room was also a bit grubby and in need of a facelift. The restaurant was not open when I stayed so had to find alternative food options. Overall a disappointing stay.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Muu
3.0/5
Lähetetty 2.10.2024
The room was okay I wouldn't say anything more than that, the outside of the hotel looks dirty and old. The staff are excellent and are doing all they can, the restaurant is small which was a big letdown as the food was poor. This is a very tired hotel, and I will not return anytime soon.
Käännä
Vieraskäyttäjä
Majoittunut 8. 2024
Matkusta ystävien kanssa
3.0/5
Lähetetty 25.9.2024
The lack of quality staff affects the service given to guests. I did not feel reassured that I was cared for
Käännä
Vieraskäyttäjä
Majoittunut 8. 2024
Pariskunnat
1.0/5
Lähetetty 18.9.2024
Expected a comfortable bed but it was not and the room was too hot Evening service was poor and the food served was terrible Breakfast was ok and breakfast staff were lovely
Käännä
Vieraskäyttäjä
Majoittunut 8. 2024
Muu
2.0/5
Lähetetty 16.9.2024
Bedroom smelt strongly of smoke, hence moved rooms. Our new room had towels for one person only, and a dodgy hairdryer. Breakfast was awful as half of the hot breakfast was depleted (only 9am) even after waiting patiently for at least 10 mins.
Käännä
Vieraskäyttäjä
Majoittunut 8. 2024
Yksin matkustavat
4.0/5
Erittäin hyvä
Lähetetty 4.9.2024
I have stayed at this premier inn several times, rooms are of a good standard and the reception staff always friendly and helpful. On this visit (Sept 2024), I was shocked that the free parking was no longer available- there is now a pay machine at the entrance, it cost £14 for parking for my overnight stay!!
Käännä
Vieraskäyttäjä
Majoittunut 8. 2024
Pariskunnat
2.0/5
Lähetetty 6.9.2024
John Smallcombe2/5just now on  Google Stayed for one night last weekend. Have stayed many times before as convenient for visiting our daughter. They have now made the car park for public use and charge £7 a day including residents When I checked in I said that I did not know about the new parking charge as I had booked back in June. The young girl receptionist said that she just going to check that as if people had booked before July they would be charged. I asked of the Hdmi input in the room was working as on many occasions in the past it had not been. She commented that she believed so. Upon entering the room I found it hot and tried to turn on the A/C but it didn't work I immediately returned to reception and asked to change rooms one of the receptionist colleagues got up and went into a back room. When she returned she stated it is now working, apparently turned off centrally I commented to the receptionist that I often have problems when staying. She responded "well don't bother to stay here then" I responded that this was not the right attitude from a company employee. She just shrugged her shoulders With the imposition of a parking charge and the receptionist attitude I will not be staying here again
Käännä