Budget Flats Brussels arvostelua

Hotel amenities so poor no have body shampoo and hand cleaners also bathroom so old and doors damaged

No reception man , no information about hotels details and rooming services, Bad experience…. Location is far from any market or services… The room was clean

Bon Hotel, la chambre réservée est quipée de table, vaisselle, de chouette mobiliers, une salle de bain un peu vieillotte ainsi que les sols et les murs, peut-être à rénover, mais cela reste bien. Arrivée en chambre, j’ai du réinitialiser la télé qui ne comportait aucune chaîne.

公寓設施很齊全，衹是略有些舊。很喜歡窗口可出去的大陽台！

There was spiders in room and walls have rusty and room in unkept condition- one of the plugs broken off the wall

The flat was clean and spacious, comfortable bed, microwave,fridge , kettle,and utensils. The bathroom wasn't as modern as the flat but shower and towels were good. It's about 30 minutes by bus from the centre, but cheaper than a similar option in the centre and the bus stops both ways are close by. I'd stay again. No English channels on the TV only downside for me

Health Issue with Mold in Room; TVs not working I had stayed at a number of budget hotels in my 30+ years of traveling. Even at a budget hotel it should be clean. When I checked in, there was mold in the bathroom ceiling. After some discussion they moved me to another room which was cleaner but then the TV didn't work. I again raised this to their attention and they said only two TVs work in the buiding and they were renovating and did not have a timeline of when the TVs would be working for anyone. Even at a budget hotel mold is not acceptable and is a health issue. The listed amenity of the TV is not working so that should be removed as an amenity and that is false advertising. I shall file a formal complaint with the commission in Brussels regarding this establishment. Any room with mold should not be rented out due to health issues until appropriate measures have been taken to completely remove the mold. Travelers should also be aware that this is an older building so it does take around 5 minutes to get hot water in the shower. Also as others have pointed out there really aren't any convenience stores, grocery stores, restaurants or really anything in walking distance. I took the 98 bus (the 98 bus stop is on the street) into Brussels and it generally took around 30 minutes to get to the Grand Hall area. So you should be prepared for that if you plan to use public transportation.

Not recommended Very old, lights are broken

Good value but with limited check-in Overall considering Brussels high prices this is a good value option, with some issues. The main ones being their check-in and checkouts policy. They only allow you to check-in very late and if you want to actually meet somebody within a tight 2 hour window. I think they might have the option to check in without concierge but that's a risk and I have had bad experiences in the past with other properties. Facilities are a bit dated especially the bathroom and bed had a mattress too thin and soft but overall as mentioned it was good value. Checkout is very early at 10am especially considering they don't allow you in the room before 16.

My travel plans changed, and I had to cancel my reservation with free cancellation. For over ten days, I wrote emails and called customer service to cancel. They kept telling me to do it through the website, but there was actually no option to cancel the reservation on the site. They didn't want to refund my money and had put me through a hassle. I wasted a lot of time searching on the website and sending emails just to cancel a reservation. The last time I called, I was very upset, but they finally canceled the reservation.

Early check in didn’t work, it’s stated that reception opens at 9am, at 9 the receptionist didn’t bother to attend to us.it’s mentioned that early checkin was possible at a fee (no time specified), I arrived and I was told it’s not possible and no refund was given.

The hostel has a staff working only few hours 9-11 am and 4:00 to 6:00 pm. If you need assistance only by phone. Drop key box to check out. NO SOAP enough for 3 days only do cleaning once a week. The worst hostel I stayed in my entire life.

I got the key to the hotel room from a nighttime key box. Then, I was so surprised because I found out there has been already someone else in that room when I opened it. So I had to find somewhere to stay at that night. I was so tired about it.

Stay somewhere else The bathroom was absolutely filthy. There were smears of what appeared to be feces on the toilet, and the gap between the sink and shower has clearly never been cleaned; there was all sorts of dirt, hair, and other miscellaneous gunk down there. The light fixture in the bedroom was full of dead flies, as well. Would not stay here again.