Vieraskäyttäjä
28. lokakuuta 2024
When you first walk into the hotel and your room, it all looks great. I thought I'd treat myself to a nice hotel, more expensive than I would normally choose....however when you settle in, that's when you notice things...the cleanliness wasn't so great, random peanuts under the bed and debris on the carpet not very good...ordered room service on the first night, burger was nearly cold, and salad which cost €5.50 was just lettuce and pepper! Couldn't eat it all, and when housekeeping came the next day, they didn't take the plates, so my room smelt of food going off! On my last night, I had to have an early night as I wouldn't get breakfast in the morning, I tried to order room service, I spent 45 minutes calling with no response, went down to reception only to be told restaurant was closed! This was around 1930 when it should've been open and was too late for me to go out for food! No offer of anything as a goidwill gesture by way of apology...not happy with this stay at all, especially with how expensive it was..... I was supposed to be staying here again in March but will change my booking to somewhere else...
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