Majoituspaikan vastaus: Dear Daxiquefrei,Thank you for taking the time to share your experience in our hotel.I am very sorry to read that you did not like the room and location. We will be sure to pick this up with the team to see where we can make improvements to make sure we can provide the best experience to all our guests.Kind regards,Pim BuskensGuest Relations ManagerNH Collection Barbizon Palace
Majoituspaikan vastaus: Dear JerryLL,First of all, I would like to thank you for rating NH Collection Barbizon Palace on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can stay assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Pim Buskens – Guest Relations Manager
Koo Chung Chong
Premium-huone
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
3.7/5
Lähetetty 23.10.2024
The insulation of the hotel is bad. Very noisy at night, because hotel located next to all the drinking places
Käännä
Majoituspaikan vastaus: Dear Koo Chung Chong,We are thankful that you took the time to rate your stay at NH Collection Barbizon Palace. Regretfully, we realise that we were unable to present you with the 5-star extraordinary experience that we stand for. The experience of our guests is very dear to us and we always aim to exceed expectations. I would like to invite you to reach out to us and tell us more about your stay and what we could have done differently. This will give us an insight in our guests’ experiences and expectations. I want to apologise for the inconvenience caused and hope that you will offer us a second chance to show you the experience we are known for. On behalf of the entire team, we would happily welcome you back in the future if you consider giving us another chance.With kind regards,Pim Buskens – Guest Relations Manager
Vieraskäyttäjä
Superior-huone - Näköala
Majoittunut 8. 2024
Pariskunnat
5 arvostelu
2.2/5
Lähetetty 9.10.2024
真的真的不推薦來,位置比較方便離火車站很近,但是特別特別亂,門口有一波固定的難民和黑人管路人要錢,兩千多人民幣一晚上,我們一共住了4個晚上,住的0層,就是大堂那一層,客房樓道里特別特別臭,就是每次一進去就是臭的,然後晚上特別吵,因為0層的緣故,對面就是酒吧,第一個晚上,一夜都沒睡着,都是撒酒瘋的人亂b嚷嚷。check out的時候,前台讓我重複交城市税,我明明在check in 的時候就交過了,要不是我記憶力很好,就被重複要求交税了。另外,0層有一部分客房就是正常客房,我的房間一進門還要上幾個台階才是床,,,對有行李的很不友好。除了位置可以,沒有任何好的地方。
Ps:第一天入住,一掀開被子,床單上有人體毛髮,噁心的我要吐了,因為好不容易把行李搬上來且我自己帶了一次性被罩床單,我肯定就換房間了,再次告訴大家別來住。
Käännä
Majoituspaikan vastaus: Dear Guest,I am very sorry to read about your experience in our hotel. This is absolutely not the service we want to provide to our guests, and it makes me sad to see how dissapointed you are.I will make sure to speak with the team to see where we went wrong, and how we can improve on this, to make sure these issues never occur again.In case it is possible, would you kindly connect with us, so we can speak about the experience, and in case needed, can hear about other feedback you have as well.Looking forward to hearing from you.Kind regards,Pim BuskensGuest Relations Manager
강윤정
Perhehuone
Majoittunut 8. 2024
Perhe
15 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 22.9.2024
식사는 프랑크푸르트nh보다 약함.
깨끗하긴함 위치좋음
Käännä
Majoituspaikan vastaus: Dear Mr./Ms. Name,First of all, I would like to thank you for rating NH Collection Barbizon Palace on this website.I would like to thank you for the appreciation you gave our cleanliness and location . However, I noticed that our score for the food could have been better. I would like to ask you to reach out to us to elaborate on what you would have liked differently. We strive to create an extraordinary experience for all our guests and I feel like we did not meet our goal during your stay. We do hope you will give us another opportunity to show you the improvements made and to present you with the extraordinary experience we aim to give in the future.With kind regards,Pim Buskens – Guest Relations Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 7. 2024
Matkusta ystävien kanssa
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.9.2024
環境挺好的
Käännä
Majoituspaikan vastaus: Dear guest, thank you for leaving such a nice review!We would love to welcome you again in the future!Kind regards,Pim Guest Relations Manager
Majoituspaikan vastaus: Dear GMKguangmingqishi,Thank you for your beautiful review! I am delighted to see that you have experienced our hotel as great as we strive to achieve!I will make sure to look into the refilling of the shower gel, so that we can make sure we will not make that mistake again.Please know you are always welcome back in the future!Kind regards,PimGuest relations manager
Vieraskäyttäjä
Premium-huone
Majoittunut 8. 2024
Liikematkustajat
2 arvostelu
4.5/5
Mahtava
Lähetetty 9.9.2024
位置良好近中央車站及水壩廣場,只是價格貴了!
Käännä
Majoituspaikan vastaus: Dear Guest,we would like to thank you for taking the time to share your experience with us. We appreciate the feedback, and will take a look into it as to keep improving our hotel!we would lvoe to welcome you again in the future!Kind regards,PimGuest Relations Manager
Majoituspaikan vastaus: Dear Guest ,Thank you so much for taking the time to share your feedback with regards to your recent stay with us at NH Collection Barbizon Palace. We are very happy to read that you enjoyed our central location while exploring Amsterdam!It would be our pleasure to welcome you back again in NH Collection Barbizon Palace Kind Regards ,Emily Guest Relations.
priya
Yhden hengen superior-huone
Majoittunut 7. 2024
Yksin matkustavat
1 arvostelu
4.7/5
Mahtava
Lähetetty 2.9.2024
The hotel is 5 mins walk from Amsterdam Centraal. The architecture is vintage and beautiful. The hotel staff was very kind and helpful. The spa facilities in the hotel are excellent.
Overall I had an amazing experience and relaxing stay.
Käännä
Majoituspaikan vastaus: Dear Priya, Thank you for taking the time to share your recent experience with us. It was our greatest pleasure having you as one of our guests.What a wonderful review, thank you very much for sharing your experience! We would like to thank you for sharing your experience with us and we are looking forward to seeing you next time.Kind regards,Paulien Front Office Manager NH Collection Barbizon Palace
Vieraskäyttäjä
Superior-huone
Majoittunut 7. 2024
Perhe
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.8.2024
位置好,服務好,送了好吃的甜甜圈和糖果,我兒子非常喜歡。房間乾淨,睡的很好👍
Käännä
Majoituspaikan vastaus: Dear Guest ,It makes us very happy and proud to hear that your and your son had a great stay and enjoyed our breakfast treats so much ! What a wonderful review, thank you very much for sharing your experience! Please rest assured that your compliments will be shared with the rest of the team.It was our pleasure hosting you and hopefully we may welcome you back again with lots of doughnuts and candies in the near future.Kind Regards ,Emily, Guest Relations.
XiaobaihuoGIGI
Perhehuone
Majoittunut 7. 2024
Perhe
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.8.2024
酒店服務非常好,位置也非常優越,NH的酒店在歐洲口碑很好,早餐也很多好吃的。
Käännä
Majoituspaikan vastaus: Dear Guest,I am happy to read you enjoyed our breakfast and made use of our central location. Thank you so much for taking the time to share your feedback with regards to your recent stay with us at NH Collection Barbizon Palace. On behalf of all the members of staff of NH Collection Barbizon Palace , we would be honored to welcome you back again. Kind regards, Emily Guest, Relations.
Majoituspaikan vastaus: Dear Guest , Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon Palace so as taking your time to put a positive review sharing your experience with us. We are very happy that you enjoyed the central location of NH Collection Barbizon palace. We hope we may welcome you back in Amsterdam again in the future.Kind regards Emily Guest, Relations.
Vieraskäyttäjä
Perhehuone
Majoittunut 5. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.8.2024
酒店乾淨舒適,交通方便!品質很高!非常不錯!
Käännä
Majoituspaikan vastaus: Dear User,Thank you for taking the time to share your recent experience regarding your stay with us at NH Collection Barbizon Palace.We are happy to read that we have been able to provide you with an extraordinary stay in Amsterdam.We are delighted to be informed that you were satisfied with the facilities so as the cleanliness of the hotel.Moreover, we are delighted to read that you enjoyed the central location of our hotel and the the transportation was convenient. Thank you again for sharing your experiences with us. We have shared your compliments with the rest of the team and we are looking forward to welcoming you again at NH Collection Barbizon Palace.With kind regards, Nikol DjukicGuest RelationsNH Collection Barbizon Palace
Vieraskäyttäjä
Superior-huone
Majoittunut 6. 2024
Yksin matkustavat
2 arvostelu
4.5/5
Mahtava
Lähetetty 10.8.2024
非常不錯的酒店,地理位置優越
Käännä
Majoituspaikan vastaus: Dear User,Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon Palace so as taking your time to put a positive review sharing your experience with us.We are delighted to read that you enjoyed the central location of our hotel. For us, it is great to be so centrally-located and so close to the public transportation so as the main attractions and we are happy to read that it was useful for you when exploring the city of Amsterdam.Your compliments will be shared with the rest of the team.Thank you again for sharing your experiences with us and we hope we may welcome you again at NH Collection Barbizon Palace.With kind regards, Nikol DjukicGuest RelationsNH Collection Barbizon Palace