NH Amsterdam Noord

Tres satisfait

Buena atención y muy respetuosos en todo momento.

Upon our arrival at Centraal Station (Ferry Station) on 02/11/22 @ 4.15pm, we made a call to request for a shuttle. Less than 10mins the driver came but drove away in front of us without stopping by to pick us up. Thereafter we made a call again to hotel to ask the driver come back. After the 15 mins of waiting (travelling with a baby and weather is cold and total waiting time is 25 mins). The driver finally arrived, i asked him why he never stopped to check around if there is any guests waiting for him. He said i shouted at him and asked to carry my heavy luggages up to the van by myself because he is not happy and complaint to the other guest who is also taking the same shuttle. I even had to open the van back door to reloaded the luggages by myself also when arrived at the hotel. This is the most terrible service I ever encountered. Initially I was looking very forward to stay in this hotel but I was ill-treated by this driver. I hope the management will look into this matter. This not the kind of service provide to the guest. I will not stay or recommend this hotel to my friends.

The hotel is about 20 minute walking from centraal station or 10 minute walking from the nearest metro station. But, they provide shuttle to and from the centraal station. The room is spacious with bathtub. The service is very good. The gym is quite large. It’s a nice place for pampering oneself.

Goed hotel, nette kamers, ontbijt goed verzorgd en vriendelijke medewerkers. Voldoende parkeer mogelijkheden op eigen terrein achter hekken. kosten hiervan waren wel relatief hoog.

Stayed at this hotel with my girlfriend, amazing experience all round. I am leaving this review to thank the front desk staff members Lieke and Deavany, for their wonderful warm service throughout our stay. I hope they get the recognition they deserve from senior management :) Thank you and see you again soon ＜3