The staff who checked us in was quite rude in my opinion, however the evening staff and the lady who checked us out were kind.
Käännä
Vieraskäyttäjä
Hipster Triple Room
Majoittunut 6. 2024
Perhe
6 arvostelu
3.2/5
Lähetetty 12.7.2024
Again very disappointed with the room arrange … not sure cos of the trip.com being cheap for the room type or whatever the excuse is it. The room itself is very basic not even have water although I was told after I checked out that we can drink the tap water but that was no glass or cup except a mini empty mini fridge. We found it it’s over priced for what is it. Although the hotel itself is well designed which we appreciated very much much. And again our room on the lower floor and it wasn’t pleasant too.
Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at the niu Fender Amsterdam. It's great to know that our convenient location, friendly staff, and modern, clean rooms made your visit enjoyable.We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!Best regards,Sadam Abu Zareefeh
SZE WING
1 Queen Premium Room With Sofa Bed
Majoittunut 4. 2024
Matkusta ystävien kanssa
4 arvostelu
3.0/5
Lähetetty 17.5.2024
It was the same booking but added breakfast
Spacious room.
Stylish design but the walls are quite mouldy
There’s drainage problem in the bathroom on the first night. The staff helped us to change the room swiftly.
One interesting thing - there is a card in the room to indication whether u need cleaning service or not, as in usual hotel. But the card got two side: - red, don’t need service and don’t come into the room; - blue: no cleaning but will be granted with the welcome drink voucher.
For some reason our card was flipped to red side and we couldn’t not found voucher. And even when we go down to the reception to ask for the voucher. They refuse to give us because they marked in the system that we put on the red side. We were like ummm fine but as a hotel we would appreciate if you could be less calculating and little more generous.
Quite far from the city centre we take Uber to get into the city centre ~€12.4 trip.
Amazing sunset and view from the room.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at the niu Fender Amsterdam. It's great to know that our convenient location, friendly staff, and modern, clean rooms made your visit enjoyable.We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!Best regards,Sadam Abu Zareefeh
Vieraskäyttäjä
Standard-huone
Majoittunut 2. 2024
Matkusta ystävien kanssa
6 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 15.5.2024
good hotel but bad service booked for a double bed got a twin bed. and ask for change but not really got help
Käännä
Majoituspaikan vastaus: Dear Guest Thank you for your feedback. I'm sorry for the inconveniences you faced, from the room setup to housekeeping issues. This is not the standard we aim for, and we are addressing these concerns with our team.We appreciate your input and hope you'll consider giving us another chance in the future.Best regardssadam Abu Zareefeh
Vieraskäyttäjä
Premium-huone
Majoittunut 2. 2024
Liikematkustajat
69 arvostelu
4.5/5
Mahtava
Lähetetty 11.5.2024
位置一般,房間也比較簡單,中規中矩
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at the niu Fender Amsterdam. It's great to know that our convenient location, friendly staff, and modern, clean rooms made your visit enjoyable. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future! Best regards, Sadam Abu Zareefeh
Anonyymi käyttäjä
Standard-huone
Majoittunut 2. 2024
Pariskunnat
6 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 19.3.2024
The hotel was designed very nicely, and in a very pretty location. Unfortunately, it was not near to many public transport services, and basic amenities such as mugs and kettles were not provided. Toiletries were also unable to be provided despite enquiring at the front desk.
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to us.We look forward to welcoming you back to the niu Fender Amsterdam in the future!Best regardsSadam Abu zareefeh
Vieraskäyttäjä
1 Queen Premium Room With Sofa Bed
Majoittunut 1. 2024
Perhe
16 arvostelu
3.0/5
Lähetetty 1.3.2024
服務差,整體感覺不好
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to us.We look forward to welcoming you back to the niu Fender Amsterdam in the future!Best regardsSadam Abu zareefeh
Ethan
Premium-huone
Majoittunut 11. 2023
Matkusta ystävien kanssa
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.2.2024
很好的服務
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to us.We look forward to welcoming you back to the niu Fender Amsterdam in the future!Best regardsSadam Abu zareefeh
Linggege
Standard-huone
Majoittunut 12. 2023
Liikematkustajat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.2.2024
酒店非常新,推薦大家入住,但是附件沒有什麼可以吃的地方。
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to us.We look forward to welcoming you back to the niu Fender Amsterdam in the future!Best regardsSadam Abu zareefeh